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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1200 Showing 23,981-24,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good to use the crews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set things up but the crew took away my old TV which was very heavy and much needed. Also have me lots of good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and efficient service completed without any problems or concern. An excellent Geek member who was friendly and worked quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! TV mounted, installed and working perfectly! Professional & knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all the necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris installed a 75" TV Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was our Installer & did a real nice job Stalling our new Samsung 75" TV in the wall he also went through and yet all of color correct was very happy with his installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was professional, timely and happy with the finish product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All new set up - turned out awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV, new mount, new surround sound system all hooked up beautifully. Looks amazing sounds awesome and other than that, what more could you want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly an courteous/came to my home on time and mounted the television quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super kind and respectful. Shelby went above and beyond by explaining to me how to use my new devices and gave suggestions on ways to upgrade my home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SonyTVInstallation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were extremely competent and professional. They did an excellent job with the mounting, installation, and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend them to anyone great for putting in your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan and team were amazing! Our 85" tv went up with out any issues. They took time to program everything and made sure everything was perfect! I couldn't be happier with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV, hooking up all of my games and DVD so that I only had to use the one remote. They were friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mounting Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael & Jordan provided excellent service with my mounting service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me EXCELLENT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Angie Wass & her crew is the best. She truly puts the customer 1st in excellent Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel are very knowledgeable. They set up the entire system without a problem. They knew what exactly to do. They definitely specialists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly moved my tv from another room, down two flights of stairs to the basement, and mounted it to my liking. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have time or patience to set up my own system, like most people do yourself a favor and have geek squad do it for you. Can't put a price tag on the sanity saved. They were also very professional knowledgeable and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to good service. Im hoping to have Bestbuy handle all installeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, efficient, and professional. The Geek Squad staff explained the procedure and were friendly.

    I would recommend this to a friend