Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1209 Showing 24,161-24,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installers were very professional and polite!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and polite. They were not in a hurry and were very careful when mounting our 75" TV. I definitely recommend Geek Squad for your TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication on when he was coming. He was so helpful, kind, organized and efficient with his time. I was so thankful for his services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a wonderful job in mounting our tv. He moved it from the living room to the den. Very neat, cleaned up after him self. The Geek are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation and profesional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks amazing. I was very satisfied with the work and about three people showed up and they got the job done supper fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came in and assessed our situation. They had to reorder the tv and assessed we needed a receiver and did it all with a smile! They came back and installed the next day! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia 77” OLED IS A FANTASTIC TV. HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. Very professional, informative and helpful when asked question. They knew what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was quick and professional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. installation for my 82" Samsung was quick and professionally installed. The only downside was the timing. I choose from 9am - 12pm but they came a little later after 1:00 pm. Other than that both installers were knowledgeable and guided me with my tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. They were on time. A very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent unstalled mount, mounted TV and helped set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Space!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to have the T.V. hung in my Daughter's Room. It gives her much more room to walk around. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Done Right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, like always. Prompt and to the point. They explain each and everything to you and make sure you understand how everything works;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication service. From making the appointment to the Techs. Communicating with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good and fast and on time.^^^^^^^^^^^^^^^^

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant came to the house on time, clearly indicated what we needed. The installers were professional and accurate and answered all of our questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When they're gone they're gone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen arrived a little early for their Friday appointment and got right to work. They had the TV set up, tuned in and everything ready to go in a very short time. I have hearing aids and they are hooked up to the TV. My wife uses the surround sound, there is a lag between my hearing aids and the surround sound which makes me hear an echo effect. I called the installers (as instructed) on Monday and again on Wednesday, that was a week ago and still nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service from the Geek Squad (Victor and David) when they delivered and installed our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job installing my new tv and making it work in the limited space i have. they also helped me get my old tv ready to donate to goodwill. thank you so much guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and got the job done perfectly. No mess and very prompt on getting the job done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy,simple, job done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend trusting the Best Buy experts to mount your tv. They are early and on time and very thourough with their work and are patient about your concerns with where your tv goes on the wall.

    I would recommend this to a friend