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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1210 Showing 24,181-24,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Timely and quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and his assistant were very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who installed did a great Job. Had trouble with geek squad customer service. Had to call mutiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once we got an appointment that part was difficult but once the appointment the techs team that came were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and courteous. He was very efficient. He was very mannerly and he cleaned up everything behind himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are comfortable with your AV system, this service is great. The technicians did not assist with network set up with this level of service. If you can add the TV to your network save money and use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happytvsetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did requisite job of hooking up tv and sound bar replacing former tv to drop line cable and mount purchased in 2013. Definitely was not a DIY for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this service because the TV was too big for us to mount. The installer tried to upgrade us to the deluxe install, and he succeeded. The process was good, but we had to cut some wire ties after they left in order to fit the wiring in our cable channel cover that was installed previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Service... Start to Finish!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier about the excellent job the Geek Squad guys did with the mounting and setup for my new Sony 55" TV. These guys know what they're doing and actually care about doing it right. Highly recommended!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & mounted it. Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time. Wonderful install. Left area clean. Would highly recommend this Geek Squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good team that installed our TV and sound bar! Very professional and courteous and on time and finished the job quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ebony is the best tech! It took three times to get me set up properly. She is knowledgeable, can offer ideas, a wiz at programming, and practices safe guards against COVID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim was great and professional. you knew exactly what to do you know what type of chords I needed he set up everything perfectly explained everything he was a true gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Servie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, Dave, Chris and Jake were outstanding. Performed their work in an outstanding manner. Had smiles and were very friendly. Would recommend all of them anytime to anyone. Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addy did a wonderful job taking care of our hookup and resolving issues with the operation of our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount fits perfectly, swivel well and pivot correctly for my angle since the tv is mounted high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was replacing a smaller TV and it is awesome and the price was well below what I have paid for smaller TV's in the past. The Geek Squad Service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the T V and had to move the mounting bracket in record time and reconnected the sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my 75” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job of installation but failed to set up a single remote control for TV. Told me it was not possible to use one remote. I set it up shortly after the technician left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be any happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read some mixed reviews when it came to the TV installation, overall the pros that came in were in and out in about 20 minutes. It was a job well done! Couldn’t be any happier !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a very good job buy the young men that came out to put my TV mounted on my wall love it more room and I am very pleased with the workmanship

    I would recommend this to a friend