Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1211 Showing 24,201-24,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad tv and sound bar mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65" tv and connected my soundbar quickly. Also explained previously unknown features. Great work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lousy support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three mounts and 4 TV’s that I purchased at Best Buy. One of the mounts was not the mount I ordered and needed replacement. One of the mounts was broken which did not become apparent until the contractor left. I reordered two of the mounts and prior to them being replaced noticed that the sales clerk had ordered the wrong size mounts. Back to the store for the third time. Since I had paid the $200 to be a Total Tech Member, I thought I would use the phone support folks. DO NOT WASTE YOUR TIME CALLING PHONE SUPPORT! After being transferred 6 times, I gave up. Back to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up and delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who set up our TV were great! Very helpful in setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is phenomenal. Both techs were more than friendly. Easy Process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was great and easy, just let them handle the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but late service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great but they came way after the estimated time of the service call. Scheduled for 7AM-1PM and showed up at 4PM. Because they were behind schedule they did the job, but I could tell they were anxious to get on to the next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Mounting service I received was PERFECT in every way. The techs who came out were professional and met all of my needs. I highly recommend the Geek Squad tech Your; he was amazing and is an asset to this company!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamic duo!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daryl and Dominic were so professional and knowledgeable in their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered my TV and installed quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it all to my device.But now theres a problem in sounds when connected smartcast from my tablet,we need assistance again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Install - Dan is great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install the TV and I am very glad I did. Dan was great, very knowledgeable. He set everything up including my existing components and everything is working great. Thanks for making it so easy Dan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were polite and neat. Took time to help me set up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home gym is enhanced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good decision. I needed to have the TV hooked up so that I can stream while on the treadmill. The installer tweaked it to make the experience better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breezy installation with friendly service. We had no issues as they were very professional with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgable and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from the Geek Squad was professional, polite, spent time placing TV correctly and was patient when I had to log on the the network and download the ATT Tv app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work mounted right and in a short time very professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clean, very fast, great communication, understood my components and helped out tremendously. even helped me move out my old equipment in to storage attic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were knowledgable and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys mounted the TV to the wall and reinstalled all the devices. They cleaned up after themselves and where very helpful in explaining the features of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket was the perfect fit for the space. It offered enough access in case cables needed to be replaced in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered and installed my TV and wall mount were amazing. They were quick, efficient and very friendly. They made sure everything was installed and set up correctly at the beginning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teammate mounted my tv and I have no problem with it for over a year!

    I would recommend this to a friend