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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1216 Showing 24,301-24,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed our TV were phenomenal! They were able to mount our tv onto our tile fireplace without any issues. They also provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. were courteous and prompt. Well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, a mistake was made but the response to resolve the issue was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well prepared and attentive team. provided all the necessary support. Approved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time and very friendly. They set up very quick and connected to every thing that needed to be connected. Could have put a cover on wires to give a finished look but they did tie the wires together.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sound bar isn't turning on with the tv. All is conne. cted properly. Just not synced. Have to restart tv with power button. I have spoken with Sonos and Sony. Still no solution after 2 weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Second time’s the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with the initial unit, but Best Buy replaced it without hesitation. Good television, great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG installed television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship and friendly people . knowledgeable is truly information of the LG television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth install. Both techs knew what they were doing. Good briefing on features of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yippee, new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very kind and professional. They finished the set up quickly. We all had a good time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting bracket fits TV close to wall for elegant look. Geek Squad accomplished professional installation in reasonable time. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they could have spent more time explaining how it all works together. Other than that it is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mounting and Installation Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy mounted my TV for me. The technician was great! Prompt and on time, and did a great job. He was very neat and tried to take care of everything around the location. I would definitely use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full motion mount was installed with not issues; new 60" TV installed and connected to all my devices. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best of them all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great service thank you Geek Squad for your excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and capable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV is huge and very heavy; these guys had absolutely no problem installing it. They're awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys listened well on how we wanted it set up, were courteous and did a great job. They didn't't leave until we understood everything. Great employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my t in a timely fashion.’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and explained the operation. Made all my apps operational.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv mount over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they would have gotten a 5 star if wires were hidden in wall and not out for view, very nice and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and awesome technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service excellent technical performance polite and cordial I will be happy to refer to my family and friends

    I would recommend this to a friend