Customer Ratings & Reviews

Geek Squad did an excellent job of mounting my new Sansung 85in TV. They were extra careful to not damage any of my walls or furniture. We were very pleased.

The technician was very helpful. He remained on site until we understood and were completely satisficed. We were given a contact cell number if we had any other questions.

Set up was completed in no time. Very professional and friendly. Great job!!!

The guys who came an installed my tv were professional, patient and pleasant.

The team was very helpful and nice. They installed 3 TV's. They checked to make sure they were installing in the correct location. They made sure I knew how to use equipment before they left.

Agents were friendly and answered all my questions with no issues. Would def recommend going forward.

I was given a 4-hour window in which to expect the installers to arrive. After four hours of no contact, I called, and all they said was that they were running late, as if I didn't already know that. They finally arrived, without a call that they were on the way, 2 1/2 hours late! They were not professionally dressed, nor did they have any Geek Squad ID. The one man who arrived had a t-shirt that was way too short, and his stomach hung below the shirt and over the top of his gym shorts. Then he kept using the shirt to wipe his face with it. He decided, with very dirty hands, to put the TV on my new white sofa, and left dirty marks. The two men kept sliding metal pieces and tools across the top of my new black credenza, and put numerous scratches on the top. While installing the TV, they told me about two lawsuits they were currently involved in due to their work!!! They did clean up after all was done, but did nothing about the black spots left on the sofa or the scratches on the furniture. They had unplugged our soundbar, cable box, etc., and did not set that back up; they turned the TV on and off and left. The TV is not level due to the wall mount they installed. I gave this one star because negative stars were not an option. For $250, I expected much better service. Next time, I will let my 5-year-old grandson do the installation.

Great service, he was patient, kind, communicate well

The guys were quick and set up everything as needed.

The agent installed, mounted my 55" Frame and connected it to my devices.

Expertly mounted 77" TV and setup sound system at designated date and time. Provided a quick review on how to use the system and answered most my questions,

First class service, very knowledgeable and experts.

The fellow got here on time. Set up my tv. I am so happy with the tv I purchased for my She Shed. It has quality sound which is important to me.

The installation technicians were great. Hung tv and cleaned up all mess. Made sure I understood the operation and answered all my questions. I felt it was worth the extra cost for the quality service provided.

Agents arrived on time. The agents displayed excellent team work. They were well prepared and each appeared to have predetermined responsibilities. They were very precise and strived for perfection.

The installers hung our TV on a brick fireplace and didn't make a mess!!! They actually made it look easy and the set up was a breeze.

They were terrific! They put up the tv with care and helped get us started.

Wonderful knowledgeable young man! Smart and mounted big tv on the wall with confidence and ease.

The guys got everything hooked up to all my devices. Did a great job.

Installation of TV was fantastic. All sound equipment was configured and wore concealed or bound to completely work with existing wiring. Absolutely would use this service again.