Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best service in a very long time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents that installed my TVs were very professional and courteous and went the extra mile. I didn’t think that type of service still existed. I’m very grateful.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 4 out of 5 stars
would use again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the total tech support is a bonus as the costs to have stuff done are low. my only issue is that the sales staff arent as knowledgeable as the tech so i ended up having to purchase stuff from the tech and returning stuff which i didn't need which is a customer service nightmare
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Text wife install TV and sound system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were very professional. Did a fantastic job on selling up the TV and sound system.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad brought this mount and installed well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mounting bracket and ever better with a holiday discount.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful and accommodating. Everything was taken care of in a professional way.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These men are great, they went above and beyond what they had to do. They were courteous,, professional and very pleasant to talk to.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeked on the Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My entire experience with Best Buy and the Geek squad was outstanding from start to finish. I would highly recommend both for your purchases and IT support.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
President
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys we the best ! Came in . Did the job and left.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My bad on the Fireplace mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn’t install my mount over my fireplace couldn’t find the studs and neither could I all good very nice and professional young men
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Not happy with the attitude and lack of interest.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad refused to put new mount up on brick. Connected speakers but did not put in back of tv but in cable. Cannot get sound for youtube or facebook. Said didn't have a long enough cord but went down to other tv and found it. Said we didn't need it that for our purposes the cable was good enough. Sound not in sync and can't adjust with cord in cable box. Can't find the hole in back of tv with current setup. Seems the team does not receive the copious notes left for them so they arrive not prepared to do work. would like to get the sound hook up changed. after several cancellations finding the situation interminable
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and friendly. We've never been disappointed in the services of geek squad.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad expediate installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted and setup al my devices in a very professional manner.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The GS Mounted the Big Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an outstanding job mounting and getting the tv ready for us to use.!!!!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Well Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and professional service. Arrived on time. Communicated in detail. Done quickly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Don’t hire outside allow The Geek Squad to do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bring a total tech member has many perks and one of them being FREE tv install with your purchase
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Absolutely professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently moved and didn't want to mess around with mounting my tv. The geek squad install agent showed up on time and was very professional! The service did not take very long and it looks great!!! Highly recommend!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job, fast and easy! Nice people too! I could have never installed it myself.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job mounting my new Samsung tv. They made sure I was comfortable using the remote. I would say the service was quick and thorough.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommended for Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought in the Geek Squad to install and mount the new 43" Samsung TX since I didn't want any wires showing. The TV was installed using wireless receiver mounted to back. Plan executed and a job well done.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
excellent install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer went above and beyond. Please offer our sincerest appreciation for his skills.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
