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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1227 Showing 24,521-24,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service! Technicians awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful. Answered by questions. Arrived on time. Cleaned everything before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roque did a perfect, precise mounting of the tv(s)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it may say free for 55” and smaller, it may not be if you cannot schedule it online. Was not able to schedule it online and when I went into the store, I was charged $179.00 for the 25 minute job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocked with TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek Squad did an awesome job with the removal and install of our new mount and TV. Extremely helpful with all our questions. Would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my Tv and adjusted it perfectly, cleaned up the trash and took it away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgable tech. Carefully explained how to use all remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, On point!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, perfect mounting and syncing the tv to the cable arrangement. Great advice on other things. Impossible to be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a flat bracket. Installed and cleaned up. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had then mount 3 - 55" TVs for us. 2 in hubby's Man Cave and 1 in the bedroom. They did a great job! They programmed the remotes. Sync'd them with the cable boxes. And even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and the installers were super helpful in explaining all of the features! I have used the team twice and will again in the future if needed! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & accurate 75” TV mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job on leveling and mounting my tv correctly. They were polite and kind enough to answer questions on my upcoming entertainment purchases. I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have asked for a better service to mount my tv and sound bar. It’s exsctly how I wanted it and done very professionally. They also made sure all the cords were hidden in a orderly fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv was defective but Best Buy made the replacement very easy and the Geek Squad came back to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bud's Take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome. My wife and I are very happy we purchased the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank was awesome!! He did a great install, he walked me through how to maneuver my t.v. ad well as remote control.....the whoke experience was very informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use geek squad services in the future. They were nice and professional. They mounted two of our TVs on the same day. They work quietly, no complains, and they’ll clean up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really nice mount, offers a lot of freedom for how you can mount your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and I’m very happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home and set the tv up. I’m very happy with it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad kept the schedule time given to us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is slightly mount higher compared to the size of the room. It needs to be lowered few inches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and efficient. They were instructive on how to use the tv.

    I would recommend this to a friend