Customer Ratings & Reviews

great service...very knowledgeable and professional...on time

It was a smooth and quick installation. The men that came were very helpful and made sure I understood how to operate my TV before they left. They also left their card in case I needed further assistance with the TV.

The technicians mounted my tv prefect an they were very polite ,thank you Best Buy for having great men like them working for your company . Now my daughter wants her tv mounted also . Thank you again I’m enjoying they great work

Excellent service! Jose was prompt, extremely professional and when above and beyond!

Amazing install team! Fast, friendly, informative and efficient!

The installer was very efficient, professional and personable. The whole thing went very smoothly. Two thumbs up.

The “Squad” mounted tv and connected to my devices. They also gave me advice re parts necessary for another tv setup. They were knowledgeable and efficient and left no mess.

WOW, just wow! The technicians were very punctual, professional and knowledgeable! Not to mention that they were very helpful and polite. I couldn’t be happier with them

We have utilized Best Buy to hang four tvs ranging in size from 55 to 75 inches. All services have been performed by courteous Geek Squad techs and in a timely manner. Do yourself a favor and purchase the Geek Squad yearly membership. What's included will save you hundreds off various installation projects. We will continue to use Geek Squad for all our technical installation needs.

The two Geek Squad team members that installed my tv were excellent. The had their masks, booties and name badges on. They also helped get rid of extra wires I didn’t need. It was a great experience. I didn’t have to ask them to do this or that. They saw it and they did it. I would recommend the service.

2 Geek Squad Pro's showed up. Attached special bootie's before entering home. Removed old Samsung and bracket Added new Bracket and TV Plugged all HDMI into new Tv Installation went fast and without any problems. Oh about the 2 Pro's They both were very professional and personable. Answered all my questions. Thanks Again Geek Squad JOb well done MJM

Perfect for mounting your television to the wall! Looks great and works well!

The two gentlemen that mounted our tv were wonderful. They were neat (wore protection over their shoes and cleaned everything up) and helpful (showed us how to use the television and answered all our questions). In addition, they did it with a smile and pleasant attitude.

Technician came on Christmas eve, very upbeat and knowledgeable. Thankful that someone actually liked their job and made sure it was nothing short of perfect and that we were satisfied. Will definitely use this service again.

First I ordered an 82 inch tv. Without measuring the delivery arrived and was too large to fit up my stairs.Charde suggested a 75” tv instead. I was able to order the same make and model, just smaller size. When delivery day finally arrived not only were they able to get to my place within the first 30 mins of the delivery window, but Charde was able to figure out how to get the tv into my apartment (with a near spiral staircase to contend with). After doing so she and her partner not only measured out the best position for my new tv, but took our suggestions into account, hooked the tv up, mounted, centered, leveled, hooked up all my systems including two gaming systems and a surround sound system, and taught us how to use the new television. Afterwards not only was everything perfectly set up and functioning but they cleaned up any trace of a mess you could think of and took the empty tv box with them!!!! I was so lucky to have Charde and her team for both instances of my install and I could not thank her enough for all of her wonderful help!!! She deserves a raise immediately!!!!!

Agents were very careful in mounting tv and hooking up all cables. Done very quickly and professionally. They combined all my devices for easy use

The guys who came and mounted the TV were great! They did a great job and were very professional. This is why I have Total Tech Support - this kind of amazing service by the Geek Squad!

I needed someone to complete an entire upgrade for my mother's wall-mount TV--remove the TV, remove and replace the wallmount, remove the previous wire wall covers, and replace new wall covers over the new wires. The install team was on time, courteous, knowledgeable, carried spare parts that were needed to adapt the setup, and left everything clean and seamless.

The squad showed up on time, were very efficient and professional. What more could you want?

Service team showed up when they said they would. Mounted 65” flatscreen on an extendable mounting bracket. Was done professionally without any issue. Thanks.