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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1233 Showing 24,641-24,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really know their stuff and extremely friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently installed the mount and placed my TV on it. I was glad that Best Buy offers this convenient service — saving me from having to hire someone else for the tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinnie and his asst. arrived on time, waited while the Samsung rep. worked on my tv, answered my questions, and did a fine job dismounting and mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad--the best choice to wall mount tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were toward the end of the time we were given to expect them but they also called ahead to tell us they were running a bit behind. Once they arrived they accomplished the task quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the 70" TV without any issues. My only complaint was they hung the TV too low and was unable to adjust it after it was up. I would have liked it about an inch or two higher so it wasn't nearly resting on the picture frames sitting on the cabinet underneath.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 82" Q80 Samsung TV and connected it to my Comcast router. He was very courteous and made sure I knew how to operate the remote to get full use of my new television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mounted new and existing tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were great, they arrived near the earliest time they were scheduled and did a great job. One problem is that one ethernet plugin is partially covered so the cord can not be plugged in. Will call to have the wall mount moved so will call to get that fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great and customer friendly. Service was efficient, clean and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed my TV was the best yet. They knew exactly what they needed to do. Beautiful work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another professional visit by the Geek Squad! They always go the extra mile to be sure we are satisfied and they never disappoint!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job mounting the TV, however, not all components (Blu-ray) were set-up for audio using my existing home theater system. I had to have Geek Squad come back out to remedy. This was done timely and without add’l cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobility! Arms can swing wide left, right, up and downwards. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way it should work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient installation and patient guidance in explaining the adjustments with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Jay were polite and good at what the do. Quick installation and didn’t leave a mess behind. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenny747

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, courteous, informative, helpful! What more can you ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional service. Mounting was secure and team was polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad relocated our existing 55" TV and delivered, wall mounted and installed our new 65". Great professional job and very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a new bracket and replaced th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were very efficient and explained what they were doing. They did everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was efficient, on time, knowledgable and polite. Couldnt ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional and efficient. It is a great feeling to know that their services are available when needed.

    I would recommend this to a friend