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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1234 Showing 24,661-24,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the services. The gentleman came out and didn't take long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and patient while answering all of my questions. They made sure that I like the position of the tv before mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they care about them customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Mounted My New Sony 86" Tv and Connected It to all my Devices they did a great job! and very happy RTA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a good job & were professional & personable. I think there is a problem with the sound bar & sub woofer that I hope they will adjust when they come to calibrate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that delivered the tv it just was broken when they took it out of the box and still hasn’t been replaced from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service to mount our 65" TV on the wall is money well spent. They also hooked everything up, made sure it was all in working order and showed us how to navigate with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two nice guys from Best Buy came and set up our new LG TV. We were also shown how to use our new voice remote. They also hauled off our old dead tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV within a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad mounted my TV and installed all the components and reviewed some of the TV’s functions. I would recommend this service to anyone ready to make an electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job. They called in advance, arrived on time, and finished on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount for Large TVs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad wall mount my old LG 60" YV and my new Sony 75" TV. Excellent results. I am concerned that they might have used drywall anchors in lieu of studs for my new TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were extremely competent, friendly and on-time. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadAgent set up TV quickly & professsionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works very well and the Geek Squad agent who set it up was very professional and set the TV up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Shelf Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought and mounted my TV then connected everything!!! Awesome Job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, professional, and polite installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians installed my new television and mounting bracket in record time, and they were pleasant and courteous every step of the way. They even laughed at my bad jokes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what they DO VERY WELL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! They did all that was asked and made sure I was happy before leaving!! It was awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job! I have used the Geek Squad many times and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very friendly, accommodating and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv's and hooked all the connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were prompt and efficient could not have been any nicer or efficient

    I would recommend this to a friend