Customer Ratings & Reviews

The first geek left making me reschedule since there were flooring guys in the other part of the house and had left trash in the install room. Did not give me 5 minutes to move it. then tried to drive off with the TV. I made him put it in the garage. 0 stars for that Geek. The second guy was quick and great at installing. But he did not connect or help setup anything. I'm still trying to figure how to connect and make some things work. 5 star installation for this guy. Overall 2 stars to best buy. I will try my best to never use best buy again.

The technicians mounted my TV and connected my devices. They were pleasant and efficient. The work was done in record time.

The agent did a great job of installing the TV and Mount. Also connected TV to internet and tested features.

Great mount swivels and tilts, holds a 75 inch tv -

They are great at there job. Knowledgeable and patient.

They did an amazing job and removed all of the oversized packaging.

Agents mounted my tv and did all necessary things to get it set up.

The two man team was knowledgeable, respectful and professional. I highly recommend them.

Very professional and answered all my questions. Both Billy and Patch are excellent technicians.

Geek Squad techs are consistently professional and knowledgeable.

They went above and beyond what was expected to set up everything

We got it mounted within 15 Minutes! Mounts are pretty solid to hold such a largeTV.

The crew thay came out did an outstanding job. Very thorough.

they did hook everything up but the cords are visible and kind of a sloppy job but at least they came and hooked it up

The gentlemen were knowledgeable, quick to determine what they needed to do and efficient. Could not have asked for more.

The two people, Brandon and Alesha were very professional, respectful, kind, etc. they were very respectful and professional to each other. Enjoyed their company.

Great mount. Pretty easy to install. Really helps if you have some extra tools, but the standard ones work fine too.

Television mounting info was never explained. I called to ask about materials needed and specifics about my particular installation and could never speak to anyone. Apparently $250 to mount a television to the wall only counts for a tv that is mounted at eye level or lower. Because it needed to be mounted above a fireplace, there was an additional charge of $130. This is an unfortunate surprise charge that’s basically saying , you want the tv hung or not? So you are Shanghai’d for a ridiculous $130 hidden cost. It’s not worth it.

Jared was on time, professional and got the job done quickly and perfect;ly.

The Geek squad did an excellent job installing a 65" TV above the fireplace. Suggested the mount be changed to another which turns out to be a better fit.