Customer Ratings & Reviews

the agent from geek squad was pretty knowledgable on the field and installed it like a pro. Gave us good recommendations and suggestions to follow. I would always avoid third party and wait for geek squad person to install anything for my home. Clean work.

The installation was flawless and that was the key to me and my wife as we are both handicapped. The two young men that came out, I'm sorry I don't remember their names off hand. They did a Flawless installation without a single mark on the blood dark red wall that it mounts on. All it takes is a bump to disturb the color. What was important was after being shown how to operate the new smart TV it was hard to absorb everything at once. And about the time I was going to call back to the young men that did the installation they called me to see if I was having any problems or concerns. Much to my surprise they had an opening in time the following day and volunteered to come back out and go through it with me again. In this day and time it's hard to find anyone that follows up that well with their service. So the young men from The Geek Squad in Morehead City North Carolina are an outstanding voice for The Geek Squad here. I would highly recommend them to anyone who asked.

The "Geeks" that showed up were very chill, patience, and very informative when it came to my questions. Professionalism was top notch. Installation was quick and clean up was great (which is important in my book), they made sure no debris was left behind. Best Buy has a great team within the Geek Squad.

Installers took my previous tiv down from wall detached the mounting brackets, installed them on new TV and mounted it. We reatached the peripheral units in the same ports as the previous tv and then they went through the setup and made sure I knew the features of the new tv. Did far more than a basic mounting. Very impressed with the service.

I had a contractor come to my home and do instillations 2 times. He was very friendly, efficient, explained everything he was doing, and even came back on his own time to fix an issue that we had. He worked really hard to make sure that everything was to our satisfaction. I would recommend him to anyone in the Central Mo Area.

Agents called when they were about half an hour away. Arrived on time , were very professional and friendly. Installed, took time to show me how to operate, and cleaned up when they were done.

Agents were very careful in mounting tv and hooking up all cables. Done very quickly and professionally. They combined all my devices for easy use

When you purchase a 75 inch TV you don’t want to mess around with installing it yourself. You really want a professional job because you wanted to look right and work well. Our geek squad technician Riley did a amazing job and covered all the details. I would highly recommend it.

The agents brought the TV and did complete mounting. Very professional.

Marlon and his partner were great! They were prompt, arrived with shoe covers and were fast. They cleaned up after themselves and made sure I was satisfied with the positioning of the television before mounting it. I would definitely recommend their services.

I got the Geek Squad because I was concerned about getting a large tv above the fireplace. I bought a motorized mount to lower the tv so we wouldn’t have to always look up at it (been there done that). The Geek Squad told is they had experience with this type of mount but there was an additional fee (unexpected but a minor aggravation). I ordered online and the note on the type of mount must have been dropped. The install was on sale so the addon brought the price up to somewhat more than the original price but less than the last time I had a Geek Squad install. Overall happy with the process and the result

I was replacing an installed TV with a new TV. It was simple and easy to schedule the job. The two man crew arrived on time, they were Covid conscious and safe. They completed the work quickly without trying to sell us anything we didn’t need and were on their way in less than a half hour. Excellent work

The installer was very efficient, professional and personable. The whole thing went very smoothly. Two thumbs up.

Austin and Vincent (?) arrived exactly on time, came in to survey what needed to be done and got about their work. They had a few questions about what I would prefer, and they were both professional and pleasant. The install went just fine, they cleand up their work and they were gone. A good visit from BBY and the Geeks. Thanks.

No problems with the installation or the people who installed the tv. Friendly made sure you understood what was happening and very professional. They explained everything and what to do.

I got this tv for my mom who only wanted a 43" so she could keep her entertainment center. She hadn't had a smart tv before and after seeing this one in the store for picture quality this is what she chose. It was easy for her to navigate and the apps she wanted for streaming - Britbox - were easy to install. She loves it.

Friendly and experienced. Set up was simple for the tech. Did a great job of educating me on the use of the remote. Very appreciative of the in home set up.

Geek squad showed up right on time and had everything done and cleaned up very fast. I am very happy with their service. I have already used them multiple times.

The Geek Squad in Huntsville, AL are the best! They are very knowledgeable, very informative, very professional and very kind. They get the job done well and fast. I would highly recommend them!

Excellent picture and colors. Easy to use. Love it!! the Geek Squad installed the TV on the wall with a mount I purchased. They were professional, timely, helpful & professional. The Geek Squad package we love and purchase one for every purchase that has it available. Worth the money.