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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1242 Showing 24,821-24,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and fast guys. They handled everything and also made sure everywhere was tidy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job. Very friendly and efficient. finished the job in no time. These guys have installed 4 TV's for me over the years. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys came in and installed my TV above the fireplace. They were quick, professional and didn’t make a mess. I am very happy with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, in and out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen came in and set up my TV on the wall. I asked them to center it, they did a pretty good job. Fairly cleanly and respected my household and slid on some boot covers for my carpeted house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always courteous and professional. The young man knew what he was doing and did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs installed my 2 TVs and connected all necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was helpful working with me to get the right height 4 the installation of my TV on the wall. They were professional, fast and friendly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Guys were great, efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was the name of our tech, he was neat (very), quick, efficient, knowledgeable and extremely professional. Well worth becoming a member of the Geek Squad Service! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team members, installed and cleaned up the mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, Mark was very helpful and made sure they this is were I wanted by my mountain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and did a good job. Sturdy mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and the set up didnt take very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and Nick did a good job mounting my TV above the fire place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and very helpful. No problems with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were both professional & polite. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and was knowledgeable what they were doing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr J. Stewart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well during setup, however after a few days I tried to get the captions to appear and have failed to get them set up correctly.. guess I will have to call them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my speakers and surround soun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were so very happy with the service we received what a GREAT experience this was. customer service has not died with this Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, tech fully explained the issues I had and fixed the problems.

    I would recommend this to a friend