Customer Ratings & Reviews

Customer service was great. The equipment was installed quickly and it is in great working condition.

The agents mounted my tv. They were prompt, courteous and cleaned up after themselves

Jeff Sanchez is the best. He did a fantastic job installing the sound bar and woofer and mounting of tv on the wall. The remotes were a challenge for me and after Jeff's instructions became more understandable. Jeff Sanchez, Thank you for all your help - I appreciated it so much.

The geek squad team that came to our home was friendly and skilled. They provided exceptional service and are a wonderful reflection of Best Buy attention to customers and service.

Squad did a great job getting everything setup. They explained everything after setup.

Very responsive and knowledgeable of TV details. Tried several settings for adjustment to no avail.

The agents mounted my 65” Sony tv and connected all the devices quickly, tested everything and cleaned up debris. Great work, much appreciated.

Geek squad guys where courteous and fast. It wasn't easy hanging my TV but they found a way and All with having my nephew ask a billion questions during the process.

The Geek Squad is very professional and knowledgable. I will always use them for install and set-up when available. They always wind up showing me things I didn't know my purchase was capable of!!

Geek Squad arrived on time, were friendly and courteous. They got the job done quickly and did the job well.

Purchased this tv to replace ours that was broken during a move. The one small thing that makes it less than perfect is that I thought I selected the same 65" 4K LG 8200 we had, but the new one is a step down from our original tv.

The installers took the worry away of my 65-in TV falling off the wall like I've seen on some court TV shows

The agents were friendly, helpful, and more than competent. We were totally satisfied with their service.

They were amazing!! Very helpful!i Very pleased with their work!!

The Geek squad was the best. They came in and did what they had to do. Very professional.

The guys installed a big screen TV and headphones and mounted the TV on the wall.

The installers did an excellent job. Unfortunately, I believe the mount is defective, as adjusting the left to right level does not hold no matter what I do.

Excellent service. They were courteous and kind while also answering all my questions

The installer did exactly what we asked him to do. The installer was very knowledgeable and very prepared. Took less time than expected. He made sure everything was clean and working before leaving.

They mounted the TV exactly where I asked them to.