Customer Ratings & Reviews

Efficient service. They accommodated my preferences while proving their expertise.

The agents assembled a stand and installed a TV. They did an exellent job and explained the TV functions

This Premium TV Mounting (TV Connect and Setup Included) worked great with my new Sony - 85" Class - LED - X850F Series - 2160p - Smart - 4K UHD TV with HDR. I would buy it again if needed.

They were very thorough and cleaned up everything afterwards. Will definitely use again.

Completely Awesome job and customer service. My team was the best.

The guys that mounted the tv were very professional and polite bc I’m typically weary about who I invite into my home. I felt very comfortable and the services were done fast and properly.

The wall mount was heavy, but they have it stable attached to my wall and mounted the tv on it. This service is why I ordered my tv from BestBuy. Highly recommended.

Excellent service as part of Total Tech membership, they took broken TV to recycle it, and put new one on

They did a great job,and placed everything as i wanted,maybe a little over priced

This is a quality product, totally worth the little bit extra money

The Geek Squad service was quick and friendly. They showed us the features on the TV and hooked it up to our stereo.

Great customer service. They were fast and thorough and friendly. I have mounted my own TV and it took me awhile. Geek squad mounted it faster than I ever could.

The agent’s installed my Tv very quickly and hauled old one off.

They came in very professionally and installed the TV while not only cleaning as they went but insuring everything was working

We live in a hundred year old house. It has paneling over lath plaster. EWWWW! We could not find a stud through the wall. Went to Best Buy where we were told they could "figure something out" which we took to mean they could find the studs and hang the tv on the wall like we wanted. Nope. They could do no better. I can read and plug stuff in. May take me longer but I could figure out how to program it. It looked pretty simple. I could get my daughter to help if needed. What we could not do is mount the tv on the wall and that was the only reason we went with installation. The Geek Squad guy was cool and attentive and the situation was not his fault. Just a shout out that they cannot mount a wall tv in all situations.

Geek Squad is the Best of the Best! Impressive customer satisfaction Team

this a good plan to have when you have multiple devices and or equipment

Very professional installation service. Got everything installed and cleaned up after themselves.

Great service! Tech was on time and very respectful of my home. I have always been happy with the service that Geek Squad provides.

The service was going well everything seems to be ok