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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1255 Showing 25,081-25,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad performance was pretty good tv appears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was going well everything seems to be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv intallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as promised. Waiting for the technician To mount the tv. Technician provided all the info needed for is to get the right mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up the system quickly very friendly very answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members from Best Buy that did the install were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Techs were very knowledgeable and professional. Walked me step by step on my setup. Cleaned up and made sure all my questions were answered. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service and efficiency was amazing definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected applicable devices. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service at the highest level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, the installers really did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I’d recommend it to all friends and family i don’t know what I’d do without it to be completely honest. One of my best purchases at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install and set up was great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and set up my TV quickly. They connected TV to the internet, programmed accessories and showed me how everything worked. Great helpful and friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Megan and Freddie were amazing. Professional, fun and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond with 5 star service. Can’t say enough great things about Stephen and Noah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service really helped me when I had questions and concerns.they easily answered all my question and tv now works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people, good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did really well, Very personable. Would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD ATTITUDE EXCELLENT SERVICE AND GOOD COMMUNICATION VIA TEXT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with a very high level of confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Christain did a great job. Had to change mount somewhat do to bigger upgrade. Very professional. Love my total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took down a tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and took down the tv that was previously installed a few years prior. Both were very professional and very nice and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geel Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was great. Friendly, worked quickly, neatly, and was done pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and got it connected to myWi-Fi and my cable provider. Exterior installation under pool deck cover. I would have never attempted this myself. Good Luck

    I would recommend this to a friend