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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1256 Showing 25,101-25,120 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek squad set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out as not so great as they changed my appointmentire I had set-up, but all in all a good job. I didn't get the mount in wanted do to wall structure, but they were able to get my TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv mount/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv to the mount and was very careful. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time inform you when they would be there took the time to explain how my television work very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in and out - Record Time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in, mounted my 85" TV, showed me how to use the remote and they were on their way !! They were the nicest people and did a FANTASTIC job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Professional, timely, and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was really easy and the tech was really flexible with me being a little late to the appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is connected and works very well so like the Tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent surveyed how our old television had been hung over the fireplace, and with a few minor adjustments, he had the new television up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 86 in LG television on my wall and hooked up a sound bar system they were very quick I am very thorough I'm in big-screen heaven thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought the TV home with us. The mounting crew (Roy) showed up a couple days later to mount it. They were GREAT and show us everything we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL OF TV AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were awesome- they explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv blue ray player installed and tv explained.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The gentleman was repaired what needed repairing and installed the blue ray player correctly, which I could not do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete thorough job. Got everything attached up and running. Even did a little extra chore on another TV that was bugging me. He fixed it when Xfinity could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job with install and made sure everything worked before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person responsible for set up did an admirable professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed’s 8K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Very professional! They made some future recommendations that were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with the installation & service provided by the Total Tech team - Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were on time, quick and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time. Called in advance to let me know he was on the way. he was well supplied with everything he needed, other than the mount that was required of me to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and mounted my new LG 70" fla

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professional service performed by Dennis & Ivan. Extremely knowledgeable and helpful. A pleasure working with individuals who know exactly what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful these guys came out, did the job in no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy this was completed in a very timely manner & just before all this COVID19 lockout took place. Thank you Geek Squad!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Leland. Thanks for sharing this with us! We're glad everything went well especially before the quarantine! We appreciate the kind feedback. If you have any questions or need any further help, please let us know.