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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1259 Showing 25,161-25,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very Professional and Experienced Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation with so smooth. Great communication, and knowledable Installlers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tech guy not a people person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was good. The technician needs to work on his ‘people skills’ when in people’s homes. His knowledge was expansive but he made it too technical for the average person to understand. He belittled our contractor in front of him and me rather than work with what we had. Was glad when it was over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliovery was very good and met all my expectation. The techs explained all the features and even told me to call him personally if I have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installarion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome. Took their time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work awesome job gents. Keep up the Amazing work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my family was present for the event and I heard no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our 65" Vizio and had everything up & running in no time at all. They answered all questions we had and they cleaned up all packaging with them. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garrett, Ben and Josh was Phenomenal and they installed my television and went over with me everything totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and helpful! Made sure we had it mounted at the perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service ! The Geek Squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff is well trained and very skilled in what they do. They setup and installed our 75" Sony TV in 45 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Efficiently Intalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent experience with tv installation team. Unit was unpacked, set up and then we received useful tips for how to manage the channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job done very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He used mounting screws for the TV that were to short and my TV almost fell to the floor when I put it on the bracket. I had to go and buy new screws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted new tv and removed old TV everything went well with no problems explained earphones would not work with TV had to return to store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. Fast. Helpful. I recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very professional and on time.Recommend is a must have service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 5 star because the second time Best Buy had to come out they corrected the mistake the first guys did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my TV and connected all of my devices properly. They were efficient and the work was done cleanly and respectfully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped to install my TV successfully. Initially they mentioned that there’s not enough space to hold the trash in their truck but upon request, they helped to dispose the trash together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team that mounted and set up my tv. Set up most of my apps on front screen and I was ready to enjoy my tv when they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is the best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, plugged in all my devices, tested everything before leaving, cleaned up any mess and returned my set of unused short HDMI cables for credit.

    I would recommend this to a friend