Customer Ratings & Reviews

Technicians were time efficient and clean. Would request service again.

I did not use this TVCONNECT 5 and payed for it on my Visa card and I am still waiting to be reimbursed. I have called the company more than 3 times and no response

They dismounted 1 TV and moved it to MBR then remounted. They also mounted a new 77" tv. They were very professional, efficient and courteous.

Geek Squad attached the mounting bracket to the wall, attached the 60" tv, and hooked it up to the cable box and DVD player. Also input the tv settings, and demonstrated features on the remote control.

This 83" TV is large and the Geek Squad made installing it like child's play. Quick and clean and they were in and out in an hour+.

The Geek Squad agents installed our new 65" Frame TV, flush to the wall, above our fireplace. Great service!

AGENTS INSTALLED MY MOUNT THEN MOUNTED MY 50 IN TV AND DID A REALLY GOOD JOB. MOUNT IS VERY STURDY AND WORKS WELL. ALSO SET UP TV AND SHOWED HOW TO USE THE SMART COMPONENTS.

Very professional. Installed my equipment in about 20 minutes.

They did a great job installing the TV and it's worth it (it takes away all the stress and it puts the responsibility on Best Buy). They did a great job of aligning it and setting it up from A-Z.

Agent returned to adjusted previous mounting installation.

So glad to have tv mounted to wall. Would have thought it would have been centered, but ended up working out. Mom is enjoying her new 50", and the tree off to the side, she loves it! T.Y.

The agents were friendly, efficient, and took the time to answer my questions without making me feel rushed. Big thanks to them! They did a great job!

Make a great job and very professional work I’m very happy.

The guys were very friendly and respectable- liked

The guys did a nice neat job-They also removed all trash and the old TV for us

I replaced an earlier standard mount with the swivel and tilt mount tha works perfectly.

The agent set up my new tv. Carefully and made sure it worked great! The Geek Squad is so professional

The agents fully explained to me how to operate the TV remote to access the various programs it came with, after installing and mounting the TV.

the guys showed up a bit late but did the job--all went well with the adjustment and the learning process--love the tv and a big improvement over previous--thanks

Geek Squad, as always, performs! They were in and out, totally respectful of my home and my time, and explained everything concisely and time efficiently. Best Buy has our loyalty!