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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1262 Showing 25,221-25,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very good job and cleaned up all the stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the job. Hooked up my new tv and my new yamaha a4a surround sound. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job - helped with understanding special features and in getting my other TV to pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and mounted my patio tv with no issues. They set up everything and connected the tv to all the services that I would need to start streaming shows right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and masked for our protection and cleaned everything they touch the TV was at the correct and centered where we request....Excellent Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was not happy about the price to hang the tv... but now that they did it i am happy! they hid all cords and boxes behind the tv. only thing is they should not charge extra $100 for above fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were amazing. They were quick, had excellent suggestions on placement. Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is 60 years old and i cant mount a 75" tv on the wall by myself which is why i was glad best buy offered this service. You are also covered for a year should it fail giving us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered my questions and got everything running. It would have been more helpful to them had they known the replaced TV was 15 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer rapor, better experience with Samsun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better experience with best buy, the technician had good customer relations. I enjoyed the service and I will 100 percent want to have business with them Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad team was great! they installed everything with no problem. they made sure their were no cords hanging, everything was clean lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you can get them at your place of business, they are great. The coordinating was a bit crazy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad did a good job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all of my equipment in a professional job. I was worried how the wires would be hidden but you do not see the wires after they were hidden in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend to any buyer that isnt the best at building or tech savy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE BY A GREAT GEEK SQUAD AGENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to my house was wonderful. He installed my TV, programed it and explained how to use it. He was very courteous and I feel he went above and beyond to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and the guys were great! Made good recommendations and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Agent that has helped us thru the years has been respectful, knowledgeable, on time, makes sure we are satisfied, and completely set up before they leave.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of installing the price. Best buy has to do a better job of explaining the price. I got charged 500 dollars for 2 Tv's . What a rip off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A professional from beginning to end

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gentleman delivered and insralled the mount and tv and the mini cable box. He removed all the packing materials it was superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunshine and his team was awesome if I ever need anything installed I would request them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience and tnx y’all I can watch tv in very good place now

    I would recommend this to a friend