Customer Ratings & Reviews

Both Geek squad techs were amazing! Best customer service, professionalism and diligence I’ve ever encountered from a business!

The guys were knowledgeable, polite & efficient. Work was done in a reasonable amount of time.

Agents were very professional & knew their stuff! Went without a hitch!

The guys was awesome very good work very clean and personal work. Give great information patience with the customer not a bad thing to say

Great professional service and Ft Myers crew always go above and beyond to assist their customers - I am very grateful

The Geeks were there on tie and did a very good job of installing my wall mount. They even cleaned up the area when finished. I'm very happy with their work and professionalism.

The agent mounted my TV and connected it to all of my device's.

Excellent service. Put up with knowledge. Had a little vac. Looks great

It was awesome. The team was very professional. Kudos.

Geek squad made sure everything was hooked up and working to my satisfaction.

Everything appeared to be working properly until the installer left and we turned off the tv. When we turned it on the next day, the new tv and new sonos soundbar connected to it were not reading each other and we couldn't get the sound on without using the Sonos app on my phone to activate it. I learned this from our sales rep who walked me through it the first time. However, when we turned the tv off, we were still not able to get the sound on without going into the phone app. We scheduled a do over by calling the Geek Squad and it took a few minutes for him to realize the tv setup needed to be changed to allow the sound to come on automatically. He was great! Everything is good now.

The servicemen that delivered and mounted my tv and sound bar did a great job. They were very friendly and professional.

These guys were very professional and came up with a creative solution to place the TV on the wall.. Glad I went with Best Buy.

Geek squad were very professional and patient. I can appreciate it. Now days, that is hard to come back.

The service was professional and helpful, providing advice in addition to the installation.

Measure once and got it right. I know that they do this all the time but they also took the time to ask us where we wanted to tv on the wall. Awesome job

Excellent service at a reasonable price. Very knowledgeable, professional and timely. On time and very curteous. Highly recommend this service

The Geek Squad was very helpful installing our mount and tv.

They installed but couldn’t no explain how to operate the TV and they didn’t know why I can’t here Netflix in my Bose System and the TV shoot down every 10 minutes and u have to turn on again, the technicians told me that the will send somebody with more experience. I’m not happy at all and I still waiting who and when they will come and will leave my TV in good conditions

The installer was very knowledgeable and pleasant. Installation was less traumatic than I thought.