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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1268 Showing 25,341-25,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV's HUGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff! Bought a 77" TV that goes over a 55" nook. Looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to pay twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was $5000 when installed improperly by Best Buy, but 3 years later they charged again for their mistakes when it was about to fall of the wall. Been a customer for over 35 years and have Geek yearly support. Not Happy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flat screen is great. Pitcher is awesome and the installation crew were professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation tech was knowledgeable and had quite a few years experience with BB; he was also friendly and that always makes these sorts of things better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They were quick and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and high quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our TV were great from beginning to end, they made sure everything was how we wanted. Their customer service was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 65" QLEDTV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our purchased 65" Samsung QLEDTV above fireplace with no issues and job well done. Also setup our DirecTV box and Fire Stick with clean wiring and excellent results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered and mounted my 43" TV. Did a great job setting up TV after he mounted it. Very happy with the service provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job installing and setting up my TV with great instructions for using remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service by the entire team to include the the Best Buy customer service and Geek Squad Team. We were very glad to receive the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and safe tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my new 75” tv on the wall quickly safely and efficiently. They completed the setup of the tv and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome man wasfast,em;athic,kind,did excellent work,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting Ordered but not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up not wanting my tv mounted. Geeksquad understood and adjusted without any hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our printer very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who installed our printer was knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers worked quickly and communicated very well with me about the installation, where I'd like the TV, etc. They left no mess behind; I'd highly recommend this service if you need a TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable, friendly and quick. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived on time. They identified the studs perfectly, aligned the height as requested and cleaned up the stuff after installation. Cant get better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad were knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some sort of scheduling issue which had our agent been delayed but it was no big deal. Extremely informative and give good feedback in regards to what the best option would be to mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sorry I do not have the crews name on me . I have the card at home SUPER SERVICE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remove broken TV and hooked a new one for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done an excellent job hooking everything up and making things work together for us. They went above there way to help us.

    I would recommend this to a friend