Customer Ratings & Reviews

Installers took my previous tiv down from wall detached the mounting brackets, installed them on new TV and mounted it. We reatached the peripheral units in the same ports as the previous tv and then they went through the setup and made sure I knew the features of the new tv. Did far more than a basic mounting. Very impressed with the service.

The Geek Squad people were very knowledgeable and tried very hard to get the installation accomplished. Unfortunately there were a few hiccups and they had to return a couple of times. But it's all working well now and we love the results.

The two delivery guys were great! They removed my old tv and mount and did a great job centering the new 75” tv and mount to the studs for proper installation.

The agents mounted our tv and did a good job. They took the time to measure. The tv went on a very large wall and they took the time to make sure it was centered properly. They even asked at what height we wanted the tv placed. The only issue we had was with customer service over the phone scheduling the appointment. We made it clear that we also wanted Geek Squad to hide the wires behind the tv. Customer service never relayed that to Geek Squad. So when they showed up they didn’t have the required parts so we had to wait an additional 2 weeks to have that kit delivered and installed. All in all it worked out and it looks great. When speaking to customer service, have them repeat what you’re having done so there is no confusion.

Victor is worth his weight in gold! He was very professional in his installation. He was knowledgeable and took his time in explaining how to use the different features of the TV as well as with my cable box.

I was replacing an installed TV with a new TV. It was simple and easy to schedule the job. The two man crew arrived on time, they were Covid conscious and safe. They completed the work quickly without trying to sell us anything we didn’t need and were on their way in less than a half hour. Excellent work

They arrived on time. Were very knowledgeable and installed and set up the new tv and swivel stand very quickly. They connected the existing soundbar, blueray dvd player, direct tv and it's remote and paramount +. They programmed everything and I didnt have to do anything. They took away the old tv also.

The two team members who showed up as they promised on time and did the job quickly. Due to the size of the TV this was money well spent to make sure I didn't do anything I would regret later in trying to wall mount this tv.

The agents were on time. They were very professional and knowledgeable. They unpacked and mounted the TV on my wall. They made sure everything was working properly and answered all my questions.

I’m always worried when someone comes to work on the house. Geek squad always sends out nice and competent people who do great work. The man who installed our TVs took a real interest in the job and it turned out great. Worth every penny!

Excellent picture and colors. Easy to use. Love it!! the Geek Squad installed the TV on the wall with a mount I purchased. They were professional, timely, helpful & professional. The Geek Squad package we love and purchase one for every purchase that has it available. Worth the money.

Great job! I was very impressed with the two ladies who installed the tv bracket & 75” tv. The knew exactly what to do and asked me the correct questions to help me decide the location & height of the tv. It perfect!

When you purchase a 75 inch TV you don’t want to mess around with installing it yourself. You really want a professional job because you wanted to look right and work well. Our geek squad technician Riley did a amazing job and covered all the details. I would highly recommend it.

After installation i had trouble with optical connector the Tv would play, the 8k picture was great, colors were vibrant and really enjoyable. But the issue with the HDMI connector continued until i went out to Best Buy and dicussed with the Sales staff and since the time period from installation and these connecter incidents was so closed they replaced all the equipment. I tgought this was great customer service I also later included the TV into my Samsung account which made the performance even better. Been a Samsung customer for years. (2023 Ultra, and several smaller flat screen TVs)

The Geek Squad did an excellent job with the hookup and hanging of my new entertainment system. The TV was put in perfect and the sound bar and subwoofer works great together. They explained everything and showed us how to operate the system.

Amazing service !! Very professional people , did it super quick and very well . You can tell they are really educated on the matter and will have it done in less than an hour ! 10/10!!!

Geek squad is just amazing. Called the day prior to make sure I had everything to mount the television. And gave me a more exact time frame as until when they would arrive to do the installation. Very professional and honest. Will definitely use geek squad again.

Everything was good up to the installation day. Good communication good price, however, due to an increasingly poor national work ethic, the installer's helper did not show up so the installation wasn't done. Fortunately, my buddy was able to come over and we installed the wall mount and installed the 75" TV ourselves. Turned out great and probably for the better since you never know who's actually going to show up to do the work. Although the Geek Squad seemed to be all good otherwise.

The Geek Squad folks that installed my TV did an excellent job very efficient. and cleaned up everything and made sure it was working and I understood it.

I got this tv for my mom who only wanted a 43" so she could keep her entertainment center. She hadn't had a smart tv before and after seeing this one in the store for picture quality this is what she chose. It was easy for her to navigate and the apps she wanted for streaming - Britbox - were easy to install. She loves it.