Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Set-up was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 new TVs & Oz set them up for us. Everything went fine.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Real Pros
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best service i ever got. Very knowledgeable crew. Kept everything nice and clean. Very professional
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Mounting and Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is awesome! They are always extremely knowledgeable, professional, and very helpful. They are consistent across the board with their technological support.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad for life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and cleaned up after themselves! Highly recommend these guys!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great for flush mount LG OLED "55 gallery tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used Geek Squad to install. This was a gallery (flush) mount "55 OLED TV. The kit worked perfectly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my tv and did a great job, personel was friendly and explained everything. They clean up after.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great for 75” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went great with the TV I purchased. Is flush to the wall, but allows for movement in any direction.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Very poor customer service…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was scheduled the week after Black Friday to install a frame tv. My wife took off from work a half day to be home for installation. At the end of the day installers were a no show no call. Upon talking to customer service I was told it was the manufacturers fault for not having inventory. After talking to the manager at my local Best Buy I found this to be a lie. We finally got it installed a week later which did go pretty smoothly. We really like the tv but the customer service was very bad. All they would compensate for my wife missing a half day was a $50 gift card and never to ownership for what happened only tried to make excuses…
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad very helpful solving all my problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad for well over 12 years. I would not know how to to get by without it. Great service and well worth the bucks.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad Rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best. Clean, friendly and do the job right. I wouldn't by any electronics without them installing them.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was for the mounting of my new TV. I provided a new type of mounting stand. they read the directions and went to work. Another good jab when completed.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
TV install was well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery crew were super nice & well qualified representatives for Best Buy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my home theater system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an excellent job, the setup is presentable and the sound quality is wonderful
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Heek squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job of mounting the tv bracket and hsnging the TV. Only issue was the first tv eas damaged but they camd right back with a good one
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived on the scheduled time like they said they would to mount mt T.V. Work was professional and the job was done quick.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mounting My TV Above the Fireplace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was wonderful and very knowledgable. I wish I would have done this before. It frees so much space up in the living room. I would recommend this to anyone worried about hanging their TV.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV install & mounting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service installing 65 inch Television. Guys were very professional!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service by awesome techs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent were amazing. Great setup and clean up. They made sure everything was connected and working and explained how to access all channels and apps.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very Elite in home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very good and fast on mounting a 65" tv and would recommend the service to anyone looking to mount a tv
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.
Rated 5 out of 5 stars
TV Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service. Neat, clean, efficient, and did an excellent job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
