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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1272 Showing 25,421-25,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Sergio. He made sure everything was set up properly Ed and exactly how we wanted it with our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome setting up my TV in the living room. Answered every question and help us decide on the best location. Very professional thru the whole experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and knowledgeable about their products and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. They were very professional and friendly. They mounted and connected everything with care. Great Job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went very well!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a very nice job, courteous and clean! Quick and aware of our nice home, took all precautions to keep tidey while setting up and removing all waste from job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My televisions were installed with great care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job of providing exceptional customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys and great work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team was professional, experienced and thorough. They unboxed my TV, mounted it, made sure everything worked properly and took the box and packing materials with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked hard to remove the existing TV mount. It wasn’t an easy job but they kept at it and didn’t give up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason/Geek Squad installed this tv very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of being able to not use floor space and be able to watch tv from wherever in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy technicians were on time and communication was great with emails and calls before showing up to my house. They mounted the TV in a few minutes. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better keep this person. i rarely comment on someone else, but he did a better job than i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I needed. Always leave it up to Best Buy and Geek Squad for top notch service. I will always be back for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called before arrival and came early which I preferred. Everything setup as I specified and working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff and technicians...A real pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 man team did great. Very quick with no mess. Leader took plenty of time to review the remote and all setting with me. Can't speak for the entire squad but these 2 guys were awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team set up and connected our new TV. They also tested and explained how to use the remote. We love the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go big or go home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so I bought two of them. The brightness makes all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, polite and courtious. Gave good advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony was thorough and took his time to mount a 75” TV on a wall of an old Home. I was beyond pleased with the work. Highly recommend Geek Squad and ask for Tony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great salesperson and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Cody sold me a great mount, Harold is a great installer. Entire experience was great plus having Total Tech made it only 50. Wow!

    I would recommend this to a friend