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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1273 Showing 25,441-25,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad mounted my 85 inch TV perfectly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and professionally. They consolidated my remotes, connected all of my devices and we could not be more pleased. Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josue is THE BEST!!! He has the heart of a teacher. Very kind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly. My only 2 regrets: they didn’t show me how to adjust the tv on the mount and they offered to hook up my sound bar but charged me another $50 for that easy work. Overall though, it was nice to have it done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team was great in mounting my rack. They were friendly, and well respected. Thanks for doing a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, friendly, looks great. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team very professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of the image. Good service very professional. I love using this TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The geek squad came to address 3rd issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the initial installation wasn't met. two day later my tv was mounted on the wall but there was cord left dinging. The geek squad arrive 3 day later to clean the issue from the 3rd party installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall service and installation was better than expected. I recommend Alex and Alexis. Very good team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV with ease

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick set up (swivel mount used) no issues !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff did a great job! We were very pleased with the service and his great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount worked well for the space. Only needs one stud. And the price can’t be beat!!! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who connected my TV were professional. I am delighted with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV in under 30 minutes. We have no devices connected to it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installer was good but customer service was awful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude did a great job mounting the tv. They wasn’t able to finish because they were sold out of the wall out let box to conceal the wires in the wall but he told me now to solve that and that he would come back and fix it and he did……like FOUR WEEKS LATER! It wasn’t the installer’s fault. It was Best Buy’s fault. I was supposed to get the cables out inside our walls the next weekend, which I was told we were scheduled for but nobody showed up. I called and they apologized and said they accidentally didn’t get me on the schedule so they scheduled me for the next weekend. Again, NOBODY SHOWED UP. I called and they said no one put me on the calendar. I CALLED AGAIN and was told I was on the calendar for the THIRD STRAIGHT WEEK IN A ROW. And somebody finally showed up. Took two days off work for nobody to show up for two straight weeks. Customer service was atrocious. The worst I’ve ever experienced. I won’t deal with that again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, informative and helpful. Very satisfying I purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tech Jesse did a outstanding job with mounting the tv and hooking everything up in less than 1.5 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to have the geek squad come out and mount my 75 inch TV and I am so happy I did! They were very courteous and did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would and do highly recommend Geek Squat tv installation. They do great work, are polite, and make sure everything is as I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would absolutely recommend the Geek Squad for any home install of wall mounting TV's!! Tony and Garret were very professional and friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and professional. The installation was done to my satisfaction and they walked me through the features of my TV.

    I would recommend this to a friend