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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1274 Showing 25,461-25,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out were very helpful and personable. They got the job done and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt and efficient. Assisted with wireless connection to home 5G network and streaming services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great instalation, poor finish !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two installers. After the initial install the one with the knowledge had to leave. The person that was left behind to program the The TV to Direct TV could not complete the task. I was told that direct TV was at fault so the job was not completed and my wife and I never the proper instructions on the operations of our new TV. Direct TV was not at fault. The next day I called Best Buy and was able to program the the TV remote in less than 5 minutes. I would still like to know how to get the most out of my TV. " HELP"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such an amazing job! Both were personable and completed the installation quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive for the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the work did a good job and were professional. However, the price for such a simple job is absurd and I can't recommend it except for particularly difficult jobs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with Geek Squad, punctual, polite, and courteous technician and very happy and impressed with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Informative and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and advised every step. The TV looks great on the wall! They were also respectful of the Covid-19 requirements, which I appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for the work performed at my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in making the right decision on installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insatll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional. Easy smooth set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, professional and polite. Completed all 3 tasks plus explained the operating systems to me in detail and waited ‘till everything was operating correctly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and adjusted my new TV. They also explained the many features of the TV and helped us hook up additional apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I’ll recommend this to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my 65" tv without any problems. They were even early for the appointment. Great crew. Very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the mounting of my TV went very well and the technician connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my sound bar to the wall and connected it to a TV I had bought a couple of weeks earlier. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We discovered that my walls use metal studs. My two existing wall mounts won't work. I wish we would've used one of my existing wall mounts instead of having to buy the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and instslled my yv and sound system. They were a grat team and very knowledgeable about thr product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was Fast and Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was awesome. He worked efficiently and had everything set up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Times the Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got burned by third party on initial install, but Josh more than made up for it - could not be more pleased

    I would recommend this to a friend