Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1278 Showing 25,541-25,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Speedy Geektech!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, clean, neat, knowledgeable and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very thorough in attaching the new tv to the wall. They also moved the old tv upstairs to my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out, installed the TV and realized that the TV screen had a dark spot. He told me what to do, who to call, and 5 days later i Had a new TV and they installed it great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent job installing TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians did a great job installing our TV and answering all the question we had about the remote and TV. Great couple of guys to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team worked together and got job done quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were right on point and did all that was necessary within few minutes to get our TV up and running.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi HenryB. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Smooth and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was pretty seamless - there wasn’t much communication beforehand but everything went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys are great! Would use these guys for any electronics you need installed. Very professional and quick...you dont have to do a thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, knowledgeable and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! Installers did exactly what I asked and were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his mounted by 65" TV. Great job, on time, complete and very professional. Also provided some advice on how to use my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV set-up experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job with the set-up of our new TV. The team was professional, friendly and connected our TV seamlessly. So worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product and its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation with sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came for the installation were very knowledgeable ,friendly and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting - 56” and Larger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Connect & Mounting - 56” and Larger, as advertized, was trouble finding my totaltech account but it was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left it in their hands and installations were handled very quickly. Had to replace some equipment as it wasn't digital, but other than that, everything went smoothly and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service that we have had from anyone ever.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was on time and did everything that was needed, and then some, for our installation and set up. They answered all of our questions and have given us super follow up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Done Right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were friendly and professional. They ensured that our new 65" TV was properly and securely installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    anew TV Mount & Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dismount & mount of new TV was fine, but the setup was marginal. Not familiar with IPTV, which uses the Wi-Fi. Had to schedule a service call with Grande/ Astound to complete setup. Have had good experience with Best Buy and Geek Squad in the past, but not this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an amazing job mounting my TV and setting it up for me .

    I would recommend this to a friend