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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1286 Showing 25,701-25,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad went beyond the usual to connect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV took very little time and it was easy to tell that the installer had experience with a weak wall that we had. He also helped us to connect the signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service. The best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing. I could not believe how fast and thorough he was. He connected all my devices through one remote and my wife was extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and wall bracket installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly great service Nerd squad Reps were helpful and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad technician did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From deciding if we had chosen a location that would hold all the new gear to installing it and making sure we could navigate the TV ;and sound bar, he did it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a tremendous job on installation of mounted tv and soundbar, hiding all cords. Guys were respectful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t try to mount a TV on the wall by yourself… two guys from geek squad installed the TV on the wall in about an hour and 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected looking forward using it I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class. Turned up on time and installed the new tv on the wall. Explained fully the functions of the remote for the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for me and professional service by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my tv purchase from Best Buy. Exactly what I wanted! delivered and installed exactly as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians communicated appropriately and showed up on time. Did a great job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad members that mounted my tv were very nice and were amazing with communication. They installed my tv and mounted it in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install Quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Flat Screen TV with mount that I had purchased. Although mount was not the perfect, technician made it work! Would definitely use again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad part of the membership package which saves you a ton of extra money for the installation service. Get the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is okay. It does the job. The date and time getting it up was another story. The person was not a Best Buy employee and he came late in the evening instead of in the morning. We were not happy with that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job, on time, respectful person, knowledge person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents are awesome! They communicated what they were doing and answered all my questions. They even cleaned up after the install. No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad associates who installed my new TV and sound system did a great job. They were very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved no complaints! Professional and thorough and explained everything. Work was timely and they cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and quick to get the old out and new in.

    I would recommend this to a friend