Customer Ratings & Reviews

this is more about best buy scheduling. if you could go back and review- initially I was told 7am-7pm. two days before i was told 11-1:30. the day before i was told 7 am -11am. I called and was told by that person 3:30-7. he put me on hold and said he made mistake. it would be 7-11 and likely closer to the early time. the day of delivery no show by 11:30. called, told they would call right back with update. 12:30 still no call. called again. the delivery guy then called at said sorry and was on his way. when he arrived he said they never should have said 7am. he doesnt start work till 9 am. I AM so sorry i spent the $200. on total tech. your delivery was ridiculous. the install went quickly but I wasted an entire half day when the knew all along it would not be till at least 10am.

Agents were amazing, respectful, and quick! Would always use this service.

The guys were both knowledgeable & friendly. I already had the mounts attached so it did not take long at all. If they could have programmed my cable remote to control the on/off for the Vizio sound bar, I would have given them 5 stars instead of 4.

The TV for the price was a good choice. And the mounting service and the professionalism of the geek squad was tremendous even if there was some continuous issues with the sound bar

Sony 75in TV is an excellent product! Have enjoyed my purchase. Having the option for an interest free 2 year plan allowed me to purchase my dream TV!

The Geek Squad was Excellent , they did a great job installation and mounting the tv and make sure it working before they left.

The techs were nice and mounted the tv fairly quickly. They were kind enough to explain the tv mount process as well as the do’s and don’ts for the one I purchased.

The geek squad arrived on time and installed the new Samsung TV in much less time than expected. Both service technicians were knowledgeable friendly and courteous.

The Samsung 75" TV was expertly mounted and the team made certain that I was aware of all of the features.

The team was friendly and professional. Set up the TV and soundbar very promptly. They were in and out in about 30 minutes or so.

Amazing job! I am very satisfied!!! Alexander and John were great! I truly hope I got their names right. I’d do business with Best Buy again, and very soon!

Geek squad Daniel was impressively efficient without being rushed. Knowledgeable and respectful He made this first Geek Squad home experience a comfortable one.

The guys mounted my TV and programmed everything. They did an awesome job and were very friendly.

The installers were very professional and communicated clearly throughout the entire process. Cleaned up well and provides great suggestions!

The agents did an excellent job setting up tv, mount and speaker mount. Super nice folks. Awesome job.

Installer did a fantastic job putting up both of my TVs and both were challenging corner mounts.

The Geek Squad as always did a great job, very quickly and took great care installing the new TV

Agent mounted my TV connected it. I had a hard time figuring out how to use the apps

Agents mounted TV..were professional and did a quality job

The gentlemen that came to deliver and connect my TV were amazing! SO helpful and so efficient.