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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1296 Showing 25,901-25,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed my service so quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what the guy name was but he was a African American male with dreads, service was amazing, definitely will recommend him to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to mount a new soundbar and remount old tv with new soundbar. Very professional and performed an excellent job. Would not hesitate to recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys were polite and di what was needed to set up the TV in the manner I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR INVESTMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, totally professional, efficient and Covid protocol observant. VERY confident that my 65" Samsung is not going to fall off the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Awesome! They were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew was quick, friendly, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job mounting my 77" LG on a Mantle Mount over the gas fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the GEEK SUAUD! Keep up the great work. Always so happy with install and help learning about new items. Team from store to install are all wonderful and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Professional and courteous, in and out in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad team was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new 55" 4K Sony tv mounted to the wall in our den. The geek squad team arrived on time was very pleasant, professional, and did a great job. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I used these services. Well worth the money. They did a great job. Quick and unobtrusive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad, did an awesome job in mounting my 2 TV'S. There professionalism, and courtesy, made watching them work,kept me excited about the finished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and kindness setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Carried up my TV, installed it and installed and set up my surroundsound. They did an amazing job perfection at its finest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Purchase & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv with no problems and were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the geek guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but great things to say about the Geek Squad guys, they truly deliver customer satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went amazing!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad wins again! Please keep up the standard. Super helpful. Mounted both TVs professionally and help me understand everything. Very friendly and humorous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loose connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came back because the connections were loose because of home renovations. It was fixed fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, very friendly , informative and timely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. No issues, arrived promptly and set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and professional!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was outstanding!!! Provided great service!!!!!!

    I would recommend this to a friend