Customer Ratings & Reviews

The agents were very knowledgeable and efficient when mounting my new 75” tv. They even added an electrical outlet behind the tv so the wires weren’t visible. Highly recommended!

The tech that came out to install the was extremely knowledge about how and where to best place my tv on the wall. They both wore shoe coverings and the even removed the outlet housing for me so they it didn’t block the tv. Best of off they called ahead and suggested that they bring a wall mount of comparable price with them because they saw that the one I ordered was unlikely to be delivered in time due to it coming from a different facility. This was excellent advice and care!! They make everything so flawless and easy thank you so much!!

Our first Geek Squad team drilled a mount into the stone of our back patio wall and mounted the tv then let us know the tv was broken. They told us we had to take the tv back to BB and ask for a replacement. After a week and a half we picked up a new tv, waited for the next available GS appt and on the second try got a working tv mounted. 4 stars bc we have a working tv mounted in stone. Missing a star bc I think the BB/GS team could have facilitated a replacement tv and install more efficiently without having the customer do the work.

The agent still an outstanding job. They were very friendly and polite. They installed the mount and TV and did all the connections and they explained all the technical issues that I needed to know.

Jake from Lynwood Geek Squad his professional and courteous he mounted my television and sound bar he was very thorough

Geek Squad came in at an earlier time slot and professionally mounted 3 TVs in my home. They were friendly and got it done right without any hiccups. The new TV in my living room had issues with the WiFi card so they ordered a new one on the spot. Once the new TV was in, they called me a day early to see if they can come out to swap and set it up. They even went as far as getting the TV price matched without me having to tell them since the price went down from the time of purchase. That’s excellent customer service. Vega, you are the man! This Geek Squad deserves recognition for his professionalism and his outright mannerism. You just don’t get that in people anymore.

Very punctual and professional service! Joseph was very knowledgeable and quick to install our sound bar! It works great! Thank you!

The technician was very thorough, explaining everything in detail, he hung it on the wall with precision measuring!! A+ service

I bought my 85” tv elsewhere simply because there was an extended warranty thrown in for free. But the reviews for that vendor’s installation were enough to warn me away. I was delighted that BestBuy will install products purchased elsewhere. The team was great at communicating, very pleasant, and had a lot of experience with my specific mount and tv model. Installation was fast, and highly professional! I would use Geek Squad again in a heartbeat.

THE TWO GEEK SQUAD MEMBERS THAT INSTALLED MY TELEVISION DID AN OUTSTANDING JOB. THEY CONTACTED ME THE MORNING OF AND GAVE ME AN EXACT ESTIMATE ON WHEN THEY WOULD BE ARRIVING. WHEN THEY ARRIVED THEY REMOVED MY PREVIOUS TELEVISION AND INSTALLED MY NEW ONE THEY WERE EXTREMELY PROFFESSIONAL VERY COURTEOUS AND FRIENDLY. AFTER THEY INSTALLED MY TELEVISION THEY CLEANED UP THE AREA WHERE THEY WERE AND ASKED ME IF I NEEDED HELP WITH MY NEW TELEVISION. I LOVE THE GEEK SQUAD PLEASE KEEP UP THE GREAT WORK A+++. RESPECTFULLY DANIEL TORRES

So the team is great. The guys are very knowledgeable and I must admit, very VERY fast. I can imagine my entire day destroyed trying to unpackage and mount a TV. My only gripe is that the things they use to attach cable boxes to the back of the TV are a bit faulty. This is my 2nd tv from them for install, and both times it’s hanging off the back! I’m sure they can come and rescue it though. That’s the only reason why I didn’t go for the 5 stars.

The guys were very professional, courteous, fast & friendly! They made sure before they left my house, & explained all the functions of my new TV! The installation went PERFECT!! I highly recommend the services of the Geek Squad!

I must give a shout-out to my Squad William and Angel. William called ahead of time to make sure I was at home so they can get my television and the cover for my cables to be installed and mounted. William and Angel mounted quickly and removed all labels that had my name on the packages to take with them. Angel cleaned up while William set up my television and even suggested for me to reach out if I needed any extra help. William took all empty boxes with him and made sure I was satisfied before he left. Thank you guys for everything.

Service was excellent. My Geek guy was very, very professional, nice, friendly, and on the job. He handled EVERYTHING just right. The position of my television is right on time. I am not looking up at it like I used to do at my other resident. He gave great advice also as far as my Cable people. He's a keeper. Lol

The agents mounted my TV and sound bar and got everything connected and set up before leaving. They did an excellent job!! Very knowledgeable!!

Our toddler was the reason we decided to mount our tv on the wall. She thought it was funny rocking the entertainment center, which scared me (we have a 55"). We looked around to see what kind of mount we wanted, stationary or adjustable. We went with the adjustable variety and couldn't be happier (gaming on it is GREAT!). But I have noticed that the studs are coming out of the wall, 2 of the 4 studs (the white plastic part that goes in the wall before they put the screw in is visible) now I'm worried that three tv will fall off the wall. I'm going to call Best Buy to see if someone can come fix this problem.

Team was friendly and came in a timely manner. Was able to wire my accessories correctly and hide it behind the tv. Very satisfied and will be using them again. Price has gone up a bit on mounting, but they are insured for a business compared to your one friend down the block that can “do it”.

Mars and Marco Oxnard team that set up my tv were professionals courteous helpful explained how they were goi g to install and made sure I understood how to use my art frame Samsung tv which I love. Clean work in and out quickly and even worwboories to keep my floors clean.

The gentleman were not only professional, they were very knowledgeable a out their craft. I’m a teacher and they could to my class any day and teach my students about teamwork. As a team. these two gentlemen worked together to come up with the best results for my television insert.

The installers were very professional. Very careful in handling the TV. The installation was smooth and quick. They showed how to operate the control. Cleaned up all the packaging.