Customer Ratings & Reviews

The agents were very knowledgeable and efficient when mounting my new 75” tv. They even added an electrical outlet behind the tv so the wires weren’t visible. Highly recommended!

If u purchase a large TV, you would be nuts not to have it installed. The 2 installers arrived on time, clean and professional looking. Within 15 minutes the TV was on wall, all attachments properly attached and WORKING. The cleaned up the packing materials and we’re out the door. Delighted with their work! I must add I have high gloss tile on floors. Everything marks. They put on shoe coverings and took care protect my new floors. Could not be happier!!

The G-Squad did not disappoint! They arrived 15mins into their 4hr delivery-window (and had the courtesy to call ahead, too!) They had the TV unboxed and mounted within 25 mins. They fully packed out, and even hit the carpet with the dust-buster...BOSS MOVE. 11/10...Big ups to my G's.

A big thanks to Scott and Dalton from the Geek Squad!! They came on time, put their shoe covers on, took the old tv out, set up the tv mount, made sure all the outlets were good, put the tv up, set up the Blu Ray player and sound bar, and set up the various tv accounts, and tutored us on how to operate it all! Then, when they were done, they cleaned everything up and even vacuumed!! Perfect!! We finally have no wires showing!! Thank you so much!! Everything went without a hitch!!

Getting this service was great but trying to get info from the instore Geek Squad was pretty much none existent. We wanted info on how the wires would look and how they could be placed. Getting help from them was a disappointment, but our installers were great!! I would use this service again.

They had my tv leveled and mounted in less than 30 minutes! I also had surround sound in my house that I’ve never tested due to lack of a receiver but they tested it for me! Now I know it works and I’ll be scheduling an appointment to get a receiver installed.

We buy all our electronics and more from Best Buy. Because of the hands down best customer service, return policy, geek squad, price matching, etc. The squad came out (twice) and made it happen. We had some hiccups (not with them) but they got the mount up and our tv. They were kind and patient. Hire the squad to help, you won’t be disappointed.

Best service for a home installation we have ever had. Guys where very knowledgeable on how to mount the tv into our rock fireplace. They cleaned up afterwards and even tied up all the loose wires so it is seem less.

Love Geek Squad! They recently installed my TV and wall mount. Last year they installed our Frame TV and hid the chords in the wall. They do such a great job! Definitely worth getting your TV at Best Buy and getting Geek Squad to install your Wall mount TV. They are the best!

One Geek Squad agent came and installed my 55" TV to the wall and made sure everything was secured and working as required. Very fast and efficient for having no other assistance.

The installer Best Buy sent to deliver and install my new TV was terrific! He was experienced and knowledgeable, personable and helpful! He did a fantastic job mounting my TV and hooking up all of my devices. Showed us how to use the settings and remote. JC Digital Inc went above and beyond to make sure that we were happy and understood how to get the most out of our new TV.

The geek squad agents Isiah and Ryan mounted and Installed my Sony 75” 950H like pro’s!!! They were so detailed and worked together flawlessly like a NASCAR pit crew. They were very well equipped with the right tools and were really nice with setting up and explaining how my television worked! They were very clean and left everything perfect. They were very courteous and professional! Awesome job guys!!!

Service was great, efficient, special mounting recommended. Well worth the extra few bucks for proper installation

David and Rafael from the Geek Squad did an AMAZING job mouthing and setting up my new Hisense 65 inch TV and the Soundbar Mount for my Hisense Soundbar. Their expertise and customer service is Top Notch!!! Being a Total Protect Member has paid for itself at least twice over. Must Buy 100%.

The first two guys that came to mount my new TV left it too high too & didn't have time to lower my Mount so they suggested getting a new adjustable mount.. I have the tech plan so another guy Rafael came another day and lowered my mount and TV for me & did an excellent job.

Two Geek Squad guys came to install a tv bracket on the wall and mount my existing tv to it. I already owned the bracket. They were very professional and did a great job. Very careful with my things and house. Looks good and I’m confident it will hold for a long time.

The Geek Squad techs wall mounted the TV and Sonos soundbar, hid the wires through the wall, connected everything, cleaned up and gave a lesson in how to manage everything! On time, polite and super smart! What would we do without them?! Their awesome!

Everything was good. Geek Squad was friendly and knowledgeable, but the one thing they didn’t do was to set up my Sonos system I had to make several more visits before it was done.

I purchased my tv on August 10. It was delivered 13 days later. I was scheduled for installation 5 times. No one ever showed up nor did they call. So I canceled the purchase and they scheduled it for pickup. We were very disappointed that e didn’t get to keep the tv. However, on August 29, the pick up tv day a very nice man named Jeff Magallanes showed up to retrieve the tv and bracket. He asked me why we were returning it. When I told him about all the no show installs and reschedules he asked if we still wanted the tv. I said we did but it’s of no use to us sitting in a box for 19 days and a future install sometime in September, a month after purchase!! This guy, Jeff, said he would install it NOW if we really wanted to keep it. Of course I said YES, so he called his supervisor and told him what was going on. The supervisor agreed that we had waited too long and gave Jeff the go ahead to install it. Jeff did a wonderful job and saved our tv. He saved Best Buy a sale of nearly $1000. Jeff is a great asset to Best Buy and should get a raise for what he did for this family. THANK YOU JEFF!!❤️

Great crew and flawless set up. I did have to add two HDMI extensions to make it easier to tilt left and right, but that was a small adjustment.