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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 38,689 reviews
  • Rated 5 out of 5 stars

    great install job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 install quick and efficient, two guys came to install my 85 inch tv. looks awesome!! I definitely could not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Were Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damien and Randy were awesome. They came three times because I traded the first tv that was 65 inches to a 77 inch tv. They came a second time to install the tv. Finally, they came to install my soundbar. They also demonstrated how to use my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation. Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and efficient when mounting my new 75” tv. They even added an electrical outlet behind the tv so the wires weren’t visible. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best flat TV mount in the market. Strong enough to hold my 85” TV securely. Easy enough to release ans tilt to get to all the ports behind the TV. Had Geek Squad do the installation for a faster and more professionl look. But it’s easy enough to install on your own. 85” TV is too heavy to lift so let the pros do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done all the TVs in my house myself; however, I was concerned to do one of them because of a gas pipe in the wall. In addition, out new house has double sided drywall which can be very hard to hang and locate studs. They were extremely professional, clean and asked me questions to make sure i was happy prior to install. I’m so happy i went with them to install my tv. They also took the time to explain it to me and check to ensure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job of mounting our TV. They were super-nice and cleaned up after themselves. They also took time to explain how to use the remote. We didn’t pay anything for their assistance since we are total tech members. Certainly got value out of our membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having our 65” Sony installed by the Geek Squad was a great experience. They did a great job making sure all our components were connected and working. They even spent some extra time to show us some of the key functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous, professional, knowledgeable and setup my new television with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were attentive to the homeowners needs for placement. They confirmed height prior to marking everything out. Utilised a portable shop vac to control any drywall dust. Set the device up and took the trash away. Made installing a tv look simple yet relieved the stress of having to do it yourself. 100% worth the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the tv looks amazing and the installers we very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation: First-class all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was SO incredibly pleased with my Geek Squad installation. We moved in to a house we remodeled (and spent good money on) so was concerned about any damage or holes. The guys were very cautious, asked me each time my preference (with pros and cons) and drove to a great outcome: Both TVs and sound bar are mounted, look fantastic, and they cleaned up after themselves too. This is why I keep Total Tech Support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they were a couple of hours late, they were communicative. It goes along way. When they got there, they were quick and efficient. The set up was clean and sleek. 15 minute tv mount set up. To add more, they were very friendly and we had great conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY 85” TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was timely, professional, friendly and were extremely diligent and knowledgeable on the wall mount and TV set up! Jonathan Holy was so helpful in getting our TV connected and up and running. We are thrilled with our investment in this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV mounted perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Count me among the thousands of other 5 star reviews. Pleasantly surprised to have a great experience with the whole process. The 2 techs were 100% pros and everything went smoothly, the end result was excellent. New TV mounted perfectly and the price was super reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G-Squad FOR THE WIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G-Squad did not disappoint! They arrived 15mins into their 4hr delivery-window (and had the courtesy to call ahead, too!) They had the TV unboxed and mounted within 25 mins. They fully packed out, and even hit the carpet with the dust-buster...BOSS MOVE. 11/10...Big ups to my G's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my big screen, good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good. Geek Squad was friendly and knowledgeable, but the one thing they didn’t do was to set up my Sonos system I had to make several more visits before it was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient, and knowledgeable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my tv leveled and mounted in less than 30 minutes! I also had surround sound in my house that I’ve never tested due to lack of a receiver but they tested it for me! Now I know it works and I’ll be scheduling an appointment to get a receiver installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV to a third party stand and connected all mys stuff. They made sure everything was working before they left and took the box so I didn't have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service for a home installation we have ever had. Guys where very knowledgeable on how to mount the tv into our rock fireplace. They cleaned up afterwards and even tied up all the loose wires so it is seem less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best at installing wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! They recently installed my TV and wall mount. Last year they installed our Frame TV and hid the chords in the wall. They do such a great job! Definitely worth getting your TV at Best Buy and getting Geek Squad to install your Wall mount TV. They are the best!

    I would recommend this to a friend