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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1306 Showing 26,101-26,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fit my new TV with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a perfect fit for my new TV and contained a surplus of attachment hardware which could be used for a number of attachment options. Clear installation instructions included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well set up was great enjoying gamily enjoying the new TV Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable. Their Problem solving skills are extremely valuable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is tge bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 agents were efficient, polite, personal and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and knowledgeable ffjdjfjbhkkgdyjbfghhbfff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb customer service with great attitudes for the customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would absolutely use the Geek squad again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work! Professional, on time, neat, and knowledgeable! Our TV was installed perfectly. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick. They hooked eveything up and even helped me get rid of a second remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was Very professional, quick, And punctual!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase we’ve ever made is the geek squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional! Cleaned up their mess! Definitely recommend these two!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really knew their stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ali and his partner mounted my reordered TV quickly and connected and coordinated my remotes so I was good to go right away. Much appreciated his assistance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the installation by the Geek Squad. I was told they would hang it, hide the wires and help me program it. They would not do the last 2 - therefore I canceled their service for a refund. Disappointed. They were in communication with us and on time, but not giving what we were told by the salesperson we'd get. I've used them before - but idk about anymore going forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad do a very professional Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and kept me informed of how they were doing every step of the way. The men were very polite and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad remounted my TV. It was hung offset because of a bookcase to one side. I moved the bookcase and TV wasn’t centered on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquadTVInstallationGreatDuringCOVIDPandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service providers were pleasant and educated in their field. They wore the necessary face masks as did we. They left our family room tidy, and carted away the TV packaging and our old plasm TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryce set up our new DVD unit and explained everything to us. He’s a great agent. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed TV and soundbar on fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tv previously in a condo mounted in our exercise room. Tech was efficient, and actually had to sell me a new bracket as my old one was missing parts He had it on the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Their eye for detail and pride in work was noticed from beginning to end. Great job guys-!

    I would recommend this to a friend