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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 38,694 reviews
  • Rated 4 out of 5 stars

    Good Communication, good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good up to the installation day. Good communication good price, however, due to an increasingly poor national work ethic, the installer's helper did not show up so the installation wasn't done. Fortunately, my buddy was able to come over and we installed the wall mount and installed the 75" TV ourselves. Turned out great and probably for the better since you never know who's actually going to show up to do the work. Although the Geek Squad seemed to be all good otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter where my next television purchase occurs, I will definitely call the Geek Squad for my TV mounting services. These young men arrived as scheduled, were very professional, and completed my television installation without issue. I could not have asked for a more positive television installation experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want quality service, its worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely enjoyed their professionalism. They quickly called to confirm their arrival. They unpacked the items with care, set about their tasks, and cleaned as they went. They were very friendly and offered to help set up any devices I wanted, as well as making sure my TV was mounted securely. They were surprised at such a large TV to be mounted, but they stepped up to the plate and made sure my TV was secured, and ready for use. Money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fantastic, easy to use and has an excellent picture. The Geek Squad connected the Tv to my Bose Sound Bar and it’s wonderful. The quality of the picture and sound are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount our new tv did a great job. They were quick to get it installed and the ease of installation made me feel good about how it turned out and would be firmly supported on the wall. This is the second time I have used Geek Squad for TV mountings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time and very professional. They were quick to install and explain. I over purchased items I didn't need, so I was able to return them the next day and get my money back. I would not have known this if it weren't for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew sent to my home to install the TV was extremely professional! They installed the television and perfectly centered the tv above the mantle. They even went above and beyond to make sure all trash, dust, and nails were cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. John K.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician from Geek Squad was great! He patiently waited for me to go the hardware store to purchase the the right size bolts that were needed to mount the TV on my stand. Initially Best Buy offered us a third party company for an earlier delivery/installation date but they were unreliable. The third party canceled with us 3 times. As a result, we were very close to canceling our purchase Best Buy should only use Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concerned initially that it wasn't the Geek Squad who installed. However, technicians were professional and knowledgeable. Connected and mounted without an issue. Very satisfied with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the geek squealed installed in perfectly and even asked if I wanted it set up for me. They worked quietly and efficiently as I am working from home and once they were ready to drill, asked me for confirmation on the system. My only complaint is when they pulled the covers off the screen. It left residue that they ignored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Was Impressive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation experience from the Geek Squad team was fabulous. Very professional and unbelievably fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third time using geek squad installation. I’m extremely impressed with the level of professionalism, knowledge, and speed of this team. I prefer making all of my large purchases through Best Buy just because I like having the support of geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them install several tv’s on the same day. My new one was an 86 “. I’m a bit of a tech dummy. They patiently showed me everything. Also didn’t try to sell me things that I didn’t need. They were super nice and everything was done efficiently and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Cameroon and Lucas do my TV wall mount. These two high tech did a great job mounting my TV and then set everything up. They are so good no one could come close to these two guys. I am so pleased with their work and knowledge of the tv was very impressive this was the best service I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Great experience with the installation"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money spent for installation. Fast, professional, and clean up after themselves when job was completed. Most definitely will add in future purchases that need installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service is well worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We opted for the white glove service with installation. The Geek Squad did an outstanding job! They were able to mount our 85inch Frame TV in the exact location to our specifications - way better and more efficiently than I could have done myself. They measured very carefully and precisely, and were extremely professional. Would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I chose this service! I bought an older home and I knew that attempting to place a large TV onto my walls would be a challenge! The Geek Squad handle this task with ease pride to my home and exact precision! They even confirmed my thoughts that my room was built with imperfections but the TV was definitely a great choice for my family room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad Installed my TV and Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the Best Buy Protection plan for a year now and it's really good. The installation is included when we bought the TV. The geek squad set up the TV and did it without any hassle. Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were fantastic! They called prior to their arrival, which was right on scheduled time. They were professional, friendly, and mindful of our home and the pandemic. The install went very well and I am completely satisfied!! Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Took my old TV and mount down, put up a new mount and TV to my specifications. Made sure everything worked correctly. Even had to make a change to my AVR, I had a setting wrong. Very professional and nice guys.

    I would recommend this to a friend