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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 38,688 reviews
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers that set up our equipment did it the way we asked and set up the workings of the TV before they were done. They hung the TV quick and secure. They also set up the old TV where I wanted it in the basement and set up my Bose system to it. Very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg from Geek Squad my new Family room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Greg install our new Samsung 65 Smart TV in the Family Room. As usual he was promptly on time, very professional and careful during installation. He has installed many TVs for us in our home and every time it is a pleasure to catch up with him. He truly is the best and I highly recommend him for Installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Was Impressive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation experience from the Geek Squad team was fabulous. Very professional and unbelievably fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service but expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was excellent but for just the replacement of the projector it was exorbitantly expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and willing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first use of Geek Squad to come into my house and the Tech did a fine job. He took our new 4k TV and mounted it right where we wanted, he took the time to ensure he made a minimum of mess and clean up after he was complete. He helped to get the TV connected to our WiFi and was very knowledgeable. We will no longer be hesitant to use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John from Geek Squad, you're the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, they call you with an ETA and are on point. So professional, knowledgeable and kind, taught me how to use the remote with all of its features as well as how to move the TV around with the full motion wall mount. The set up looks so good, I forget that it's my living room and not a showroom display. Thanks again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my Samsung TV. Great picture, easy to navigate (after you get the hang). The dude from GSquad was efficient, knowledgeable and set it up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very well educated on my product and the installation was fast and well done. They walked me through the functions of the TV and helped me set up my system to sync with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV quickly and explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this is an 85 inch TV, the agents made sure that the wall mount would hold. The agent pulled and pushed on the mount to make sure. The agent explained the TV very clearly. So much better than installing and figuring it out ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted and installed my Tv in a very tight space. The work was outstanding. I'm very pleased with the quality and professional service for this installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection in under half an hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were top notch. Best service I've ever seen. They came in, setup, and we're out in like 20-30mins. The mount was excellent, and easy to use once installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional. The set up was quick and easy. The entire process from start to finish took less than 45 minutes. The technician installed the mount, placed the tv securely onto the mount, and connected an antenna and ethernet cable for my smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent asked us how tall we wanted the tv installed. He mounted it where we wanted it. After installation, he stayed to show us how to use hulu. Excellent installation skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very efficient and knowledgeable. I had a preexisting TV mont and all they had to do is install it on the mont and they would have been done. In stead they took the time to ask questions to make sure the location of the current mount would be goid for my needs. Instead of taking the easy wayout they took the I want to make we the customer is satisfied route. That's REFRESHING these day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Glove Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew came in and did a fantastic job of mounted and installing TV to our specifications. They were fast and clean and left no sign of being there. Set up the TV and showed basic things. Wish they had showed us how to dismount the TV from the wall mount. Worth every penny for the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV on the wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, prompt and courteous service. Installed the new TV, hauled off the old one and they were in and out in less than an hour. Very friendly and easy to deal with. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francisco did an excellent job installing the wallmount on my bedroom. He came earlier than scheduled and made sure that I was a satisfied customer with the word done. I have an older model flat screen and he ran into a few minor issues but managed to make everything work perfectly. Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked quickly and efficiently

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came in to mount the 82 inch Samsung 4K smart tv that I purchased did a great job. They came in, scopes out the wall and took the appropriate measurements to center the tv and place it at the perfect height, the guys were in and out within 30 minutes.very satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad professionally installed my televis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were FANTASTIC! They were professional knowledgeable and cheerful. They were ready to assist with any questions and they even encourage the questions. They did a very quick end precise job and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians were terrific. They went above and beyond to get the job done. I had an old flat screen that was no easy feat to get off the wall. They did a top notch job with that and installing the new tv.

    I would recommend this to a friend