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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1314 Showing 26,261-26,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was on spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Our installer was very personable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first tv that we mounted and it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a geek squad member for 20years and have always been happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and very kind, why is there a text limit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. Professional, quick, and the TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to a portable stand and connected to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delayed, dissipointing, but Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an incredible TV. Very pleased. Delayed installation was disapointing, but the final installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up a problem mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew is by far the best geek guy I have the pleasure to work with. Totally customer oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted the TV and set up programs.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was easy to talk and they had excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to rely on! Quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was nice to have even though I probably could have done this myself with this TV. But it’s always nice to have the geek squad just in case. We were going to have it mounted to the wall but decided against it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting 77 inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great experience, and the agents setup all my peripheral services as well. They were friendly, helpful, and incredibly thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was nice, helpful and made sure my device worked and was hooked up to the internet as well as making sure the apps worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication on the process of installing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will Geek Squad get it all done in one visit???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calculation of my invoice was improper, and the several rewards certifications I had did not all post on the invoice. The manager then had to include a discount override to meet the right cost basis. Furthermore the rewards were not reflected as a lump sum adjustment but rather as a discount to each line item, confusing the issue. My Geek Squad appointment appears to be with Squad members only affiliated with the Magnolia section of the Columbus Ave Store. When I called the general geek squad number they could not adjust my appointment. It remains an open issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did wonderful job and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a HDTV installed as a gift. The gift recipient said "Greg did an "awesome job" mounting the TV and running the wiring. He also took the time to review the features of the new TV"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are AMAZING!! Will always have them do the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cannot beat this wall mount, slick and sleek and move your tv in anyway

    I would recommend this to a friend