Customer Ratings & Reviews

Great job delivering, mounting and setting up. very professional job and great personality

Great Team that provided service and installation.

I had to Geek Squad coming to install my new TV. He was able to use the bracket I had for my old 47-inch to fit my new 55 inch Sony. He did it at a much better height that I had the previous one so it is more comfortable to watch and he set it up so that I could immediately start enjoying it with very little instruction I was very satisfied.

The Geek Squad was friendly & professionally. They were knowledgeable about the products and thoroughly explained how each worked.

Geek squad was great on the mounting and install of my new tv. Very cheerful, easy to wor, with, answered all questions, very neat...even wore slip on dust shoe covers to protect my floor.

The two guys that came out to install a full motion wall mount for me were great. On time, professional and thorough. There was one little thing i had to call them back for, and they were just as good the second time around. I was nervous using Geek squad after seeing some of the reviews. Thankfully my experience was a good one

The 2 workers did an excellent job installing my new 65in tv on the wall. They were very professional and friendly. I really appreciate the extra effort they put into cleaning up the dust from drilling, wearing shoe covers without being asked to, respecting me and my home, and being very helpful in showing me how to operate everything. I would highly recommend the 2 workers I had, I feel kind of bad that I don’t remember their names but they did a superb job and made me felt happy to be a Best Buy customer.

Excellgreat. Thank you Jackt job by the men who came to my house to install a 65 inch TV on wall. They left everything clean and TV working

Geek squad crew did a fabulous job with install and clean up. They were very professionally and friendly and efficient at their job. I would ask for them not third party contractors from Best Buy.

Great job!! Very professional! Cleaned up.. explained all the options on our new TV. Help set up prefer channels.

Installers were helpful in explaining the mounting system, some remote control features I was unaware of, and explaining how the television automatically adjusts the the picture to the quality of the feed. Met them at the door and walked through the removal of the old television, relocating the mount, and installing the new unit. Walked me through the features and took the time to let me try so I understood how to get to some menus. Friendly, courteous, professional - second installation from Mission Viejo Geek Squad and both times were excellent.

The tv is fantastic, easy to use and has an excellent picture. The Geek Squad connected the Tv to my Bose Sound Bar and it’s wonderful. The quality of the picture and sound are amazing.

very professional and quick. they knew what they were doing and communicated how they were setting up the TV. they even looked at the audio setup I have in my new house and made recommendations on how to make it work.

The two person team that came in to install the TV, receiver, DVD player, and TV mount came a bit later that when they said they would but they kept me informed until they got here so I had no worries. They made my life very easy by unpacking everything, uninstalling my previous gear, and installing the new things and then setting it up to work properly. It took them a bit more than half a day to do that and when they were done, I had a system that was up and running with not effort on my part.

I had an excellent experience with Geek Squad when they came to set up and mount my TV. The team was professional, efficient, and made the entire process smooth and stress-free. They didn’t just mount the TV, they also gave me helpful tips to get the most out of my setup and made sure I understood everything before finishing. I really appreciated how thorough and friendly they were, ensuring I received the best service possible. Highly recommend!

Professional, careful when cutting into the wall, cleaned up during and after installation, very informative describing the operation of the new Sony tv.

Today I was scheduled to have a new TV and soundbar installed. When I took the installers into the room and explained what I wanted to do, they told me that the TV I had bought couldn’t get Spectrum directly and I would need a Roku. That defeated my reason for the purchase, so they told me the name of the brand I needed and stopped everything until I could go down and exchange everything for a TV (same price) that had Spectrum as part of the installed options. They could have installed the TV and sound bar without saying anything and saved themselves some extra time and delay, but ended up with a frustrated customer. As it was, I went to the store and they made sure I was completely taken care of at no extra cost and set up a rush install for me! So thankful to the entire Grand Junction store….

I had Geek Squad out to mount an existing TV on an existing bracket (Left behind by the previous owners) and am super glad I did. The team showed me what it would look like with my TV and correctly assessed that it would be way too high up in its current position. They moved the bracket mounted the TV and cleaned everything up perfectly. Honestly this may be the best 250 I've ever spent at Best Buy.

We cannot say enough good things about the two members of Geek Squad that came out to install our Samsung TV. Marco was so well equipped to handle unforeseen problems we had in our electrical setup. He showed his great character and patience in waiting until we got our electrical problems solved by an electrician. He had to come back after we had it fixed. I commend him and his co-worker, Tandy, for their excellent work and knowledge! We couldn't have asked for a more knowledgeable pair. It was a complicated and unusual setup. Thank you all.

The installers were professional, courteous and totally upfront about not needing some items I purchased (in-wall cable concealer, couldn't use it due to the nature of the mounting). They were great about making sure to position it where I wanted and also hauled the box/trash with them afterwards so I didn't have to worry about it. I recommend TotalTech because install for both TVs I purchased was free (just needed to buy the mounts).