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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1321 Showing 26,401-26,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geeks are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were early. They were friendly. And they helped me move my dads dresser. Above and beyond service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great as always. Friendly and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I was running late for my Geeksquad appointment and they were able to accommodate me without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First rate installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, proficient and helpful, answering all my questions and demonstrating how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both my TV’s. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great so far. It has come in extremely handy and has made things convenient at home. I would recommend this purchase if you are interested or have been looking at other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up time and through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total set up this guy was well prepared and fast and accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were prompt, knowledgeable, EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were prompt, personable, knowledgeable, EXCELLENT. They made me feel proud to have purchased from Best Buy and also a Geek Squad customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Surround Sound System Issue Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents Mounted my 56” TV and fixed my Surround Sound Speaker Issue with ease and it’s working more smoothly and perfectly now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad. Arrived on time and made sure everything was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our new TV above the fireplace and cleaned up after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on top of their game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They did a great job. They made me feel I was in the best of hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, friendly, and courteous. The tv was installed quickly and confidently. They even walked us thru the setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys installed out TV and connected the remotes and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional technicians very courteous and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job finding stud and aligned perfectly! Will definitely use again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We’ve always had more than 1 person with previous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did install & mount 2 tvs. 1 looks great, 1 is tilted & wall plates left off. We were never told he didn’t have items. Lowes was very helpful in telling us what we needed. This was dangerous with pets to have access to wires. The third tv needed to be anchored to wall. It was above the tv connected to old straps. Looked terrible, He said he’d never done this type of job , but also he didn’t ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad that delivered and set up the TV and installed the TV on the wall were excellent. Very professional and friendly. Answered all questions in a way I could understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overcharging for services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services needed should not cost more than the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GS TV mounting service is a go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were friendly and knowledgeable, and made good recommendations. Very satisfied with the service.

    I would recommend this to a friend