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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1328 Showing 26,541-26,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad connected my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my 55" TV with my other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted two tv sets. Agent Phillip and his assistant Cody did a great job. I think I got both of their names right, if not they both did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. The guys were fast, efficient and polite. They knew exactly what to do and took away all the trash after the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First guy put it lopsided n lil too high...second guys didn’t drop it down exact inches i asked for.....but im jus here chilling wit it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a first rate job of mounting and installing my tv purchase. Arrived on time and insured set was working properly before leaving. Service could not have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation was quick...friendly...very clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice..considerate..on time..and very fast..tv looks amazing on the wall..would definitely have geek squad install another if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They were professional, knowledgeable and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed the TV, amp and all. He took the time to show me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 65" TV in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always proven to be seamless! Gets the job done everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They measure everythung to make sure the TV was centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was terrific! Courteous, careful, and very generous with their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so professional and it was great to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV all the devices and hung it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and connected all of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great job from the Squad. Easy installation of TV mount as well as TV and tech took time to familiarize us with our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and completed the job as requested.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pricey, not a good finished look but on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed with my install. The Samsung rep in the store recommended a circular wiring panel with our TV so we don’t have a lot of wires hanging out. The GS representatives said they couldn’t do it because we could get cable through the spectrum TV App. The Ethernet wires are still hanging out with the Apple TV. The main reason I used the service was not accomplished for $200 which is pricey just to mount a TV to the wall. They were on time though and that’s the only reason for 2 stars.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    LindaT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well and is easy to use. Installer was knowledgeable and set it up quickly.

    I would recommend this to a friend