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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1333 Showing 26,641-26,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent work in all areas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and craftsmanship. Really impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided expert, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, friendly service and responsiveness to questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was a pro! Measured wall to align TV correctly, asked about sitting sight preference and made other product suggestions to hide cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service-PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and a friendly person. Truly went the extra mile to help this old disabled man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful with making sure everything was connected and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install and we are very happy with the results! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and pleasant while taking their time to make sure they did a satisfying job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted our tv and was nicely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job. He was early and professional. Explained in detail about every possible option and did a perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came to put up my tv was friendly and knwe exactly what he was doing. He installed my wall mount and TV. I am very happy with the best buy service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Are the Crew for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them complete three jobs for me. They are friendly, knowledgeable and very efficient. When they leave, you won’t know they were there. They do really good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They completed work and cleaned up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 55" tv and connected sound bar and sub-woofer. The guys were knowledgeable, fast and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service good deal good team and helpful , got what i looked for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv bracket mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job recommending the proper bracket and mounting the tv to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help moving in in with tech expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, polite, personable and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jean and Adam are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came to my house were amazing. Both guys followed all of the cleanliness and COVID protocols, to an extreme extent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best svc money cab buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv , connected components, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out to mount my new TV were very knowledgeable and very helpful to me!! They did a great job! Would highly recommend installation by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris Greek Squad Tech installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris installed my TV and DVD player completely. And taught me how to use the remote. He was knowledgeable and Polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job installing two televisions that I purchased.

    I would recommend this to a friend