Customer Ratings & Reviews

Geek squad did an excellent job installing two televisions that I purchased.

Geek squad is awesome! 28 characters remaining. I have said all I intend to say.

Excellent...Thomas was skilled, knowledgeable and personable. A very positive experience and successful install.

Bought a 75" Samsung TV. Marc installed it perfectly, arrived when he was scheduled. Explained everything. Always use Geek Squad.

The squad arrived on time and were helpful, efficient, and courteous. 5star

This Geek Squad install occurred quickly and was well worth the money! The agent took all covid-19 precautions which i was so grateful for!

The agents mounted my TV and connected all of my apps. Also showed up on time.

The agent installed my tv and connected it to all equipment

This service was the worst customer experience I've ever had, and I work in Business Banking for JPMorgan. The service does not include the mount and it should explicitly say that in the title. Two uneducated gentlemen showed up with the 8k TV i just paid a lot of money for LAYING FLAT, in a personal vehicle, wearing no Geek ID nor uniform to match. The men were not very educated on the TV. They thought since I got the Premium Mountint service, that the mount was inside the box.... it was not. This was such a bad experience, I had to ask tjem to leave. They left everything half opened and my living room a mess. The refund process was absurd. I had to wait 5 business days in order to request a refund after waiting on hold for more than 20 minutes. Absurd, poor, and negligent service. Never again. This also depends on the area and neighborhood that your store is located.

The tech called 20 minutes before he arrived and he arrived on time. He explained everything and connected all my devices to the TV.

It is so worth having the Geek Squad do the install. They do this daily and it's a piece of cake for them. Glad we didn't bother tryingto do it ourselves!

VERY nice TV looks great just like a window to the world. Great at upgrading my DVDs to look good on this TV

Geek squad was on time and had all my ordered products. They were fast professional

Great agents! Everything was handled quickly and professionally.

Agent installed the wall mount dead center on the wall above the fireplace. Had it up and running in no time

The agents installed my 60" Samsung TV with care and hooked it up to all my devices. I have been very happy with the TV and it has been a great purchase.

The agents came on time. They delivered and installed my TV. The agents did an excellent job installing my TV and took the time to show me all the features.

Giovanni and his partner did a quick and thorough job and help me set up my internet extender properly installed

Excellent experience - polite, respectful, helpful, and did quality work

The agent was knowledgeable, professional and polite. He addressed all my issues either my computer. I was very satisfied.