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Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 38,688 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew sent to my home to install the TV was extremely professional! They installed the television and perfectly centered the tv above the mantle. They even went above and beyond to make sure all trash, dust, and nails were cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent out to highly qualified guys to install two TVs. They did a great job from start to finish. The install went smoother than I anticipated. They were very knowledgeable with the set up of these TVs. They answered questions like pros and I would highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and professional. They took the time to answer all of my questions and make sure the setup and installation was done as I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. I’m able to personalize it and connect with ease to other apps. Still vibran!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad Installed my TV and Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the Best Buy Protection plan for a year now and it's really good. The installation is included when we bought the TV. The geek squad set up the TV and did it without any hassle. Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount our new tv did a great job. They were quick to get it installed and the ease of installation made me feel good about how it turned out and would be firmly supported on the wall. This is the second time I have used Geek Squad for TV mountings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the geek squealed installed in perfectly and even asked if I wanted it set up for me. They worked quietly and efficiently as I am working from home and once they were ready to drill, asked me for confirmation on the system. My only complaint is when they pulled the covers off the screen. It left residue that they ignored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third time using geek squad installation. I’m extremely impressed with the level of professionalism, knowledge, and speed of this team. I prefer making all of my large purchases through Best Buy just because I like having the support of geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them install several tv’s on the same day. My new one was an 86 “. I’m a bit of a tech dummy. They patiently showed me everything. Also didn’t try to sell me things that I didn’t need. They were super nice and everything was done efficiently and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous, knowledgeable and fast! They took our old tv from the living room and mounted it on the wall in the bedroom and set up our new television in the living room. When they finished everything worked perfectly and all I had to do was choose which TV to watch and what show! Saved me a LOT of frustration trying to set up the dvd player and Wii since I’m not a technical guy. I’m really grateful for those guys for what they did and the extra time they spent explaining everything and answering questions. Totally worth the cost for the service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter where my next television purchase occurs, I will definitely call the Geek Squad for my TV mounting services. These young men arrived as scheduled, were very professional, and completed my television installation without issue. I could not have asked for a more positive television installation experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Success in installing my Sony - 65" A80J Oled TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and emailed me information regarding their anticipated arrival time enabling me to plan more precisely their arrival time. The installation was without a hitch and they wee helpful in educating me to the basics of my TV set up and the nuances of my Geek Squad program support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an amazing job setting up my new TV. They were professional, careful, and made sure everything looked perfect. The TV sits completely flush against the wall — super clean and minimalist, just the way I wanted it. They also took the time to explain the setup and made sure I was happy before they left. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time and very professional. They were quick to install and explain. I over purchased items I didn't need, so I was able to return them the next day and get my money back. I would not have known this if it weren't for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Took my old TV and mount down, put up a new mount and TV to my specifications. Made sure everything worked correctly. Even had to make a change to my AVR, I had a setting wrong. Very professional and nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIVE *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and satisfied! The Geek Squad came on time as scheduled. They were very professional and knowledgeable. The installation went very smoothly. I'm glad I got Total Protect for this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. They were quick and worked very clean. Definitely worth the money I spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What they did made our Day Program more successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had Geek Squad install our mount and TVs at our day program, and I can't say enough good things about the experience. They did a fantastic, efficient job and left the area clean afterward. The installation looks perfect! I highly recommend their services to anyone in need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geeks showed up on time and installed everything safely and did not make a mess. the Geeks were knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and speaker system and walked me through the key features. He was extremely knowledgeable.

    I would recommend this to a friend