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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1355 Showing 27,081-27,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Something so simple done so professionally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came out. Did it quick, were cordial, made sure it's what I wanted, offered me the yearly program but couldn't afford at the time. Great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and components were programmed as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and was able to appropriately troubleshoot problems that arose in setting up the tv and programming my components. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from soundbR mounts to tv to soundbar itself w completed in + QUALITY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. Drew and Josh from the Geek Squad were very nice and easy to work with and respected our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team - neat and fast work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional team of two. Wore shoe covers. Fast and neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my new equipment quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and nice which is a great combination. They explained everything about my new TV which made it easy to control my new equipment. They did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick efficient and professional. Cleaned up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He put it where I wanted it and got it level. Also interacted with me to help us find the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover at all expectation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy knows well home service. Great workers. Always explained well highlights of their service. Friendly. Cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the best TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Is the best TV’s affordable and major brand never fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow they are so nice they new what they were doing and got it up and running and then explained everything,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and other devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and other devices. They were really good and professional. You will always be at ease if you hire them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well, they were in and out very quickly and cleaned up prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insatalling Geek Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates, "Geeks" were so quick, knowledgeable and proficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verr fast and quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the TV and mounting it on the wall was perfect. The setup everything that we need . They connected up everything just like we had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was wonderful!! They were very patient with us. They went over everything so we understood. We are not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the install was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The tech was very professional but at the same time he was friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time. Professional, knowledgeable and very helpful. This is best customer service experience that I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv on wall. They were in and out. Quick and efficient. On time and asked me where exactly I wanted the TV to be mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally performed and in a safe manner wearing masks. Offered professional explanations to my questions.

    I would recommend this to a friend