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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1357 Showing 27,121-27,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad shoed up on time and hung the tv quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad hung the tv above the fireplace in a timely manner with no problems. All connections were done properly and tucked away out of sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service and team; truly dedicated to customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Knows Their Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounter my new 75" HDTV, connected all devices, and guided me thru the set up process. They also moved my old HDTV upstairs and set that one up as well. The new HDTV is another issue. On my second TV and the picture quality is terrible. Geek Squad hinted that it was my DISH equipment that was not state of the art. Did make a call to DISH to have them trouble shoot my problem. They said I have the latest Hopper and the settings are all just perfect for this set. Totally disappointed in the Samsung HDTV set this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very fast great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome they mounted tv and connected everything together answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service! Geek Squad installed my TV quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well overall. They carry extra equipment on hand for additional needs for a cost though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expirence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely and respectful upon entering home. Good job explaining how to enjoy entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, polite, and installed exactly as I requested including making sure no cables were showing (fishing cable through the wall).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I highly recommend Geek Squad for all you products..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and set up fast. They were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs were quick and effictive were in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DELIVERY & SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a FANTASTIC delivery by two incredible men. Just a superb job that was second to none. Best I have ever had anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection ptocess was very quick and professinal. I was just disappointed that thee dvd player was too old and had no way for it to be connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Techs came out within time frame I was told. Supet fast work, 70" Tv looks great over the fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, professional and did a great job. I will definitely use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two technicians both of whom were pleasant, professional, and great at their jobs. The set up went easy no more cords hanging thank you Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, couldn't hardly believe they took down the old tv and installed the new one in about 15 minutes tops!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was good they came in and mounted the monitor where I wanted it. With no serious issues, was clean and fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad scheduling system for making appointments needs a major overhaul. It was a challenge to find a time that fit, and they had nothing available for at least 5 to 7 days. Most of the time was not convenient for my work schedule, and the 5-hour window they only offer will make you want to hire another company to do the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came out were very polite and did a great job installing my tv. They were promptly on time and gave a call 15 minutes before arrival.

    I would recommend this to a friend