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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team that provided service and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed my TV connect and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making appointment for installation in Woodbridge store was great. Friendly experienced individual (Sandy) provided excellent customer service. GeekTech (Glenn) arrived on time. He was professional and good at communicating. Courteous and explained things before starting. I explained where I would like installation of the TV mount and he gave me 3 options within that room location. Glenn (geek tech) noticed I had new flooring and did not hesitate to put on shoe coverings to protect my floor during installation. All was done in a timely manner and he cleaned up around that installation. Made sure I was happy with service before he left. I highly recommend them and would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV he did a fantastic job and made sure every thing was working right. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers that set up our equipment did it the way we asked and set up the workings of the TV before they were done. They hung the TV quick and secure. They also set up the old TV where I wanted it in the basement and set up my Bose system to it. Very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No matter what GEEK SQUAD came out they are marvel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what GEEK SQUAD came out they are marvelous! They really know what they are doing to my amazement… Thank you so much GEEK SQUAD I really appreciate your service. Have a blessed day, Luci

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very helpful and extremely knowledgeable about their job. Lead agent patiently explained how and what he was doing, then they both demonstrated all we needed to know to enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Glove Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew came in and did a fantastic job of mounted and installing TV to our specifications. They were fast and clean and left no sign of being there. Set up the TV and showed basic things. Wish they had showed us how to dismount the TV from the wall mount. Worth every penny for the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY OLED LG TV, THE PICTURE IS AWSOME. EVERYTHING WAS SET UP BY THE GEEK SQUAD. THEY WERE VERY PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience with the initial consultation, delivery and setup was nothing short of exemplary!! I felt very confident from the minute the Geek Squad consultant walked in the door! Which is not usual for me. I thought it was going to be a difficult install into brick. But they did a very timely and efficient job on it! Great, great job Matt! Would use them again in a minute! Would definitely recommend them to all my neighbors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional, courteous and got right to work measuring to make sure my TV would be centered and placed right where I wanted. They were quick and cleaned up when done. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dale and Davon uninstalled old TV and installed new mounting bracket and new TV. They answered all our questions and did an excellent job explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high marks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job with tv installation. Even came prepared with missing TV mount that wasn't included as it should have been in purchase. High marks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for big heavy TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most sturdy tv wall mount I’ve ever purchased! Easy to install and didn’t take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen arrive on time and was very professional. He was able to mount the TV and to change the picture and sound settings to the best available for out viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Big TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were awesome! Friendly,professional, and explained everything so well. Made sure we understood all the info they gave us,and everything working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and professional asking how I wanted the TV mounted in regards to height and position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mounting job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and his partner were courteous, professional and knowledgeable. They were efficient and cleaned up after themselves. Great problem solvers and nice to work with. Will definitely recommend Geek Squad and Best Buy to family and friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and looks great! I had an incompatible mount but agents had spare ones available and saved the day. Saved me a lot of time and headache. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wall mounted TV was installed by Geek Squad technicians. They were very efficient and accommodating when I asked questions. Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cynt6905

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount and connected TV back up. Agent is always fast knowledgeable and personal.

    I would recommend this to a friend