Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 2 out of 5 stars
1st Installation Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first experience for TV set up was disappointed. After set up, I did not have knowledge of my new TV, and had to reach out for a second technician. I realized that the 1st technician mounted my TV incorrect, possibly falling over. The 2nd technician saw the issue and fixed it. He was very knowledgeable and felt bad he had to fix the 1st technician’s mistake. By the way, it’s a third party and not the geek squad. The 2nd technician set up and help me understand my setup and knowledge of how my TV work.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
So worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were great! Explained everything, showed us how it works, didn't make a mess were extremely respectful- Great experience. Will definitely use again.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On-time Service and Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid work for the project. Took a minimal amount of time. They called before they came to install and were punctual.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounting for flat screen tv is great, it pivota very well.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 2 out of 5 stars
Terrible communication about prices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in how charges were not clearly communicated. I had to move a mount down 2 inches to put my replacement tv up. Geek squad installed the mount 2 years ago, i walked in asking to be moved down specifically said it was over a fireplace, they told me it would be $250, paid for it scheduled the appointment only to be told it would cost a little more because it was over a fire place the day of the install, took technocians 10 min to move the mount down, and they charged me another $130. I was okay with a little bit more but that is half the original cost.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came were great. Mounted our TV and set up voice assistant on our fire cube. Professional and courteous.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
pleasant team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very pleasant and efficient team. courteous and kind.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Backyard TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and fast service They came on time very professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Revies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality professional service these men handles business and did not damage anything offered products and provided service!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike and Mike did an excellent job. They were very knowledgeable and helpful with the system.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Nice work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect team and perfect work. They did a great job in mounting my 77” TV .
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick, efficient, no stress.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In and out with a smile on their faces. Geek Squad didn’t disappoint. Put up a 72” in no time and alight exactly where we wanted in between two windows.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were proficient in the installation of my TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time they were professional definitely recommend the service!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed GE Microwave Oven.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounting new microwave oven. Also tested to make sure all features worked. On time,neat and expert installation.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
e.g Geek Squad installed my TV guickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.e.g the agents mounted my TV and connected it devices
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Geek Squad is awesome...rate 10 out of 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always professional before, during and after the installation. They know exactly how to mount each TV and will communicate and explain issues if they come up.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV Mouny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mount. Perfect amount of room and reach. Love the tilt. Price is high, unless on sale. Geek squad service was top notch.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job he knew what he was doing he took his time.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our agent went above and beyond. She attended to detail and did the job by herself even when we were told it would require two people.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend
