Customer Ratings & Reviews

Very professional. Explained everything in detail and was extremely helpful. Arrived on time and worked efficiently.

The Geek agents had to visit my house two times, because on the first visit, the brackets I had purchased didn't fit the TVs I had. So, they recommended 2 new TVs and 2 different new brackets, and on that day, set up a new appointment for installation. They were very professional, very thorough, and explained things well, so I could understand. I purchased what I needed according to the info they gave me; I returned the items that didn't work, and purchased new items the Geek Squad had recommended. The men came back on the day of the new appointment, unpacked, and installed all the new stuff and, . . . took away the equipment I no longer needed! When they were here the first time, I mentioned that I was taking care of a Mama Cat and four kittens, and wanted to see the kitties. And, the Geek Squad men were very gentle and good with the kitties. :-)

Did a wonderful job with tv installation. Even came prepared with missing TV mount that wasn't included as it should have been in purchase. High marks

Both the gentleman were very professional and mounted my television perfectly and also recommended other for better experience.

Have used either Geek squad or MAgnolia people 3 times now. Very professional and very careful with my home. Would not use anyone else. They always seem to be able to figure out a way to get the job done. All of my installs have been in walls, etc.

GEEK Squad team were great. They installed my TV wall Mount, Installed my new 55 inch Samsung TV, connected all my devices. They patiently answered all my questions before leaving. An absolutely awesome experience.

Very knowledgeable workers. Showed up on time. They explained everything and the installation was incredibly good. What a nice service Best Buy offers at a reasonable cost. I am 65 year old female so there was no way I could do this myself. I would recommend this service to anyone wanting to mount their television

People installing TV were efficient and professional. They were on time and did a neat job.

The geek squad arrived on time and installed the item to specifications. It was perfect in every way. The workers were courteous and valued my home. Did a great job and cleaning up. Actually they did not even make a mess installing it. Highly recommend their service.

They hooked everything up quickly and efficiently. They made sure I knew how to operate everything. They removed the old TV. They were professional, friendly, knowledgeable and so helpful. Great team!!

Dale and Davon uninstalled old TV and installed new mounting bracket and new TV. They answered all our questions and did an excellent job explaining everything.

Excellent, efficient, courteous! TV and all equipment functioning wonderfully together. He made it easy to use!

My wall mounted TV was installed by Geek Squad technicians. They were very efficient and accommodating when I asked questions. Excellent experience.

The Geek Squad guys that set up my new TV were great. They made sure the TV mount was centered and level and fit correctly

I had Geek Squad install my new 60" TV. I had just moved into my home and I didn't want to risk messing up my walls or the TV I just bought. Geek Squad called the day before to confirm my appointment and showed up on time the next day with another call beforehand. The technician asked me where I wanted the TV mounted on the wall and even confirmed it using painters tape to show how it would look. After confirming that is where I wanted the TV he then began setting up the mount and before I knew it the TV was on my wall. He then showed me how to adjust the TV on the mount. He also programmed my TV to be set up with my cable and PS4 ready to go! They even vacuumed where they created some dust after drilling into my wall. Very happy and would have them come out again if I needed another TV to be mounted!

The guys were very efficent and kept the area clean. theyexplained everyrthing before leaving , I would recommend them to people having items installed from Best Buy

Making appointment for installation in Woodbridge store was great. Friendly experienced individual (Sandy) provided excellent customer service. GeekTech (Glenn) arrived on time. He was professional and good at communicating. Courteous and explained things before starting. I explained where I would like installation of the TV mount and he gave me 3 options within that room location. Glenn (geek tech) noticed I had new flooring and did not hesitate to put on shoe coverings to protect my floor during installation. All was done in a timely manner and he cleaned up around that installation. Made sure I was happy with service before he left. I highly recommend them and would use them again.

The techs were awesome! Friendly,professional, and explained everything so well. Made sure we understood all the info they gave us,and everything working perfectly.

Professional and experienced technicians. The worked quickly, efficiently and left the place spotless.

The entire experience from purchasing the television, DVD player, and mount to Kai and Kam installing everything and providing me instructions on how to operate it all was great. They were neat and cleaned up any materials left. They were also very pleasant and professional.