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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1380 Showing 27,581-27,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    The sevice was great, the programming was quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, the service I requested was quick and efficient. The conversation was very informative. The overall customer service was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some issues with final product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service and efficient. Only problem for me is the soundbar could not be mounted flush with the TV. This was due to the TV selected and the placement of the holes for attachment behind the tv. The soundbar attached is also a little lopsided. The technicians tried to get it level but it just would not work. I’m not sure if it being unlevel is due to the install or tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my television Looks great and they did great work They answered any question I had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase and installation. They were professional, courteous, and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by geek squad. Took a little while to connect with my techs but they did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad was very professional, thorough, knowledgeable, and mounted our TV and sound bar quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All connections on install were fast and correct. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job mounting and connecting. not an easy install above the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv and hooked up existing items. Agent made sure everything was working properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional mounting and explanation of the television features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a helpful team. They were professional and thorough. Very friendly. Have recommended Best Buy based on them alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents was very careful mounting TV and connecting to my WI-FI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was absolutely amazing! I enjoyed the two people that came to help. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing everything without any muss or fuss. Beats doing it yourself by a long shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and hooked up my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came prepared with necessary installation equipment and listened to how I wanted things done. Provided options for the best way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the bracket and my TV. They connected the cable box and Blu-Ray player with the universal remote from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inches tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fantastic fantastic fantastic fantastic fantastic wonderful good installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a usual great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting my TV on the wall. Connecting all of my devices and ensuring and showing me how to operate the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love free install with my Totaltech subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Geek Squad for installing my second wall mounted TV. Professional and took all necessary Covid-19 precautions.

    I would recommend this to a friend