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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1381 Showing 27,601-27,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    They installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Customer service, very nice and veey open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents communicated great with us beforehand and promptly fixed an error a few days after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV!! So glad I bought it!! Totally happy with purchase!! With the Geek squad hanging over it the fireplace too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were professional and fast, they came on time and didn't waste my whole day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and mounted my TV on the wall. Quick and easy, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to get the TV hung on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not only saves space I was able to have the right size cabinet which was too small to hold the TV but the bigger size would not fit in the corner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probs from start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv had color going on and off and the app Amazon Kids continually ran and wouldn’t shut off when told to stop. Used all of my data up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and set up. Peipke were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and smooth. Everyone involved was neat and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my devise. He was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only installed it they also hooked up my antenna and scanned my Television for channels successfully. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were great. They did a great job and communicated everything they did. Even cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed safely and quickly on a wall mount. Geek squad was polite, professional, and funny. Would definitely recommend and/or use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each member of the Geek Squad that we encountered was very competent and easy to deal with. They worked efficiently and answered all our questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install-great. Scheduling and delivery-terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV went great. The issue I have is the fact that the TV was late in arriving which delayed the installation. I purchased the TV on November 29th and it wasn’t installed until January 18th. I was told it was due to the TV being on backorder but there was a piece of paper attached to the TV when it did arrive that said “shipped to wrong location.” Do better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job installing my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with their service. Great job guys, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was prompt, courteous and efficient. Explained what and why, cleaned up and left the new TV operating beautifully. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these 2 guys really knew what to do and did it fast with no problems. Hung a large scree tv, hooked it up and programed the tv and remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time, knew what they were doing. Job well done and I feel better.

    I would recommend this to a friend