Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice to not have to lift a finger to watch these guys go through the process of mounting my 85” tv. Plus, they gave me an excellent tutorial on how it all sets up. Set it, and forget it. Worth every penny to have this team do the work for you.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Impeccable Work and Customer Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Total Tech Best Buy customer and want to give SAL, Alex, and Zach, a HUGE SHOUT-OUT for their impeccable craftsmanship, stellar customer service, terrific follow-up, and their expert skill and knowledge!! My wife and I were looking at two other companies to install and mount our televisions, and am extremely ECSTATIC to have gone with Best Buy/Geek Squad, especially due to your amazing employee/colleague SAL! We are absolutely delighted with the two jobs that he spearheaded for us and are already looking to do a 3rd project with him.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they where very professional and quick plus showed us how to use everything. worth the money cuz if they mount it and screw up the tv they fix it. i had no problems however
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
What they did made our Day Program more successful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had Geek Squad install our mount and TVs at our day program, and I can't say enough good things about the experience. They did a fantastic, efficient job and left the area clean afterward. The installation looks perfect! I highly recommend their services to anyone in need.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who came out for install were on time and professional. They worked quickly, but did not cut corners whatsoever. My set up was neat and exactly the look I was trying to achieve.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great team work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once my install mess was figured out the Geek Squad delivered and installed my TV. What would have been a hot mess with my husband was a 20 minute process with Geek Squad. They were friendly, professional, quick and knew exactly what they were doing.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Excellent Excellent.....We love Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two service techs did a great job on the installation and made sure every things was installed properly and working correctly. Once again, Best Buy did an outstanding job...
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Team worked efficiently, respectfully, & smartly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was relatively simple – I already had a 5.1 Speaker system from my previous TV setup, and the new TV simply stands on a glass unit that houses the amp/tuner, DVD player, etc., so no wall mount needed. But the guys worked efficiently, respectfully, and smartly. Great team!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank You Grand Junction Store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Today I was scheduled to have a new TV and soundbar installed. When I took the installers into the room and explained what I wanted to do, they told me that the TV I had bought couldn’t get Spectrum directly and I would need a Roku. That defeated my reason for the purchase, so they told me the name of the brand I needed and stopped everything until I could go down and exchange everything for a TV (same price) that had Spectrum as part of the installed options. They could have installed the TV and sound bar without saying anything and saved themselves some extra time and delay, but ended up with a frustrated customer. As it was, I went to the store and they made sure I was completely taken care of at no extra cost and set up a rush install for me! So thankful to the entire Grand Junction store….
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv mounting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service not one complaint! Installers showed up on time. Didnt leave a mess and extremely professional. Reused my 6 plus year olds!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The best service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were so knowledge and professional! So helpful with suggestions on placement and such. Knew it was a bigger job than we wanted to handle and so glad we had these two professionals handle it for us.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service, very much worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was amazing! Team leader showed up first to scout our home and the installation location and then the proper number of team members showed up to correctly finish the mounting of the TV and installation and setup. We had a tricky path to our basement wall and they figured it out. Took TV out of box, and safely moved it. And they even took back the box so I wouldn't have to worry about discarding it. Will def. bring them in again for any work I need.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Taylor Fox was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taylor Fox was great. He is with Geek Squad and delivered and set up the TV so it was so easy. very knowledgable guy and it really helped me for someone else who knew their biusinee=ss to put it up
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Perfect Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians arrived early in the time window which I really appreciated. They set up my new television, installed a wall mount for my existing 65 inch television and installed it. They made sure everything was working perfectly before they left. The installation of the new TV included making sure all my streaming services worked. Finally, they removed all the waste packing material. A great installation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came to install my TVs were amazing. I think one of the guys name was Chris. They were awesome, extremely professional and easy to talk to. They went beyond my expectations and they are an awesome team!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Friendly, professional, life savers!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that showed up were both very friendly and very professional, which frankly was expected. They were prepared and able to deal with what turned out to be a slightly challenging installation. However the best part is that the mount I purchased turned out to not work with the placement of my studs and they had one in their truck that did! I was able to purchase it easily right then amd there and then they installed it. Real life savers, otherwise I would've had to reschedule after buying a mount that works.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Quality is Beyond Reproach
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit and function on a challenging wall made of stacked stone. Geek Squad were a husband and wife team that drove from out of state to complete the install. Very happy with the product and even more happy with the quality and attention to detail on the install.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wall mounting tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that mounted my tv were knowledgeable, friendly, and very efficient. I would be please if they were sent for any of my geek squad work.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install went smoothly and the people were very friendly and helpful. I needed the tv centered over the fireplace and they had the tv set perfectly placed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Job Well Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used Geek squad to install and remove my old plasma that died on us. I wasn't very comfortable mounting my new 75' tv so I used geek Squad to help me out. From start to finish they let me know what time they will be arriving to clean up and finally the install. This service is so good they listen to me what I wanted to do how I use my new gear. I went over what I liked and disliked about what my family likes and they got it done in a reasonable time. Very professional during this time masks is a must cleaned up my area and took away our old tv as well. They gave me options on how I like the install done and we again talked about my custom install that day. So kudos to Geek Squad for making our day easy and fun what a great service!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
