Customer Ratings & Reviews

No matter what GEEK SQUAD came out they are marvelous! They really know what they are doing to my amazement… Thank you so much GEEK SQUAD I really appreciate your service. Have a blessed day, Luci

The two people the Geek Squad sent to my house to mount my two 85” televisions were not only professional but well trained, quick, friendly, polite, careful not to make any mess and they were very detail oriented. As a women, I was especially thrilled to see one of them was also a women. She had these beautiful long manicured nails and I was totally blown away by how she was able to do what is typically a guy job and then do it so well and effortlessly. For example they both installed wall mounts in each of the two rooms and she was done installing her wall mount before the guy was!!) and she had like zero problem lifting an 85” tv. They were both very professional and very good at what they do. This was my first experience using the geek squad and I will definitely use them again in the future.

Geek Squad was professional, courteous and got right to work measuring to make sure my TV would be centered and placed right where I wanted. They were quick and cleaned up when done. Thanks!

The technicians arrived early in the time window which I really appreciated. They set up my new television, installed a wall mount for my existing 65 inch television and installed it. They made sure everything was working perfectly before they left. The installation of the new TV included making sure all my streaming services worked. Finally, they removed all the waste packing material. A great installation.

The technicians did a fine job of the installation and set up. I was able to start enjoying my new tv in a short time. Very professional.

The installer (Ethan) was excellent. Helpful and patient. However, the product (Samsung 85” Class QN90D Series Neo QLED Smart Tizen TV) has significant problems and I cannot get anyone out to replace it. Best Buy customer service has not been helpful.

Installation by the 2 technicians was smooth and efficient. Cleaned up all box and cardboard. Tv is aweome. Picture is outstanding

Agents mounted tv above fireplace and cleaned/vacuum up dust, removed boxes and wrapping afterwards. Excellent quality service and professionalism. Highly recommend.

Having the Geek Squad install and set up our new TV, soundbar, and subwoofer on a stone fireplace was the best decision we have made in a long time. They were so professional, friendly and helpful in getting the best viewing experience possible for us. What a great team.

Gunther and his co-worker were wonderfull guests in my home. They were extremely knowleagable and professional. They answered each and every question I had in complete detail and did an excelllent job in demonstrating all aspects of my new tv and accompanying sound system set up. They removed my extremely heavy 14 year old plasma set with little effort, (nice to be young and strong). Thank you Best Buy Geek Squad!

The Geek Squad service is the best period. They installed, mounted, setup, and connected 3 4k tvs is a quick and professional manner .I purchased the tech package, which paid for itself with all the services provided. No company can beat best buy and the geek squad.

Awesome installation! Team was neat, professional, and provided insights into the TV that otherwise would’ve been difficult to understand… Great job

When I contracted my new 4K television to be installed by the Geek Squad I did so because of physical limitations I deal with and it was to be wall mounted. I thought the price was a bit high but I needed it put in within a certain period of time and not having dealt with any other installers of this type I decided to just pay up. After BB cancelled me out of my first appointment for no reason I chose an alternate date. When the date arrived my installation selected time was changed and I was informed a BB subcontractor would do the installation. Well all I can say was the installer arrived in time and was out of my home within 50 min. Everything was set up and explained to me. The work site was left clean. Some glitches at the get go but great install.

Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

Stephen arrive on time and was very professional. He was able to mount the TV and to change the picture and sound settings to the best available for out viewing

The guys that came were super!!! They were very good at their job!!! They suggested options and mounted my TV quickly and perfectly. I’m very picky about installations and they met my expectations!!!

Love this wall mount. Fits TV from 42”-90” and will hold up to 150 lbs. It can be extended almost 7 inches and rotate the TV screen to either the left or right if needed. Also easy access to the connecting cable. Perfect for the space we have!! The Gerk Squad recommended the height and installed it and the TV. Very courteous and efficient.

The team was amazing! Team leader showed up first to scout our home and the installation location and then the proper number of team members showed up to correctly finish the mounting of the TV and installation and setup. We had a tricky path to our basement wall and they figured it out. Took TV out of box, and safely moved it. And they even took back the box so I wouldn't have to worry about discarding it. Will def. bring them in again for any work I need.

Excellent installation and setup. Very professional.

The installers stayed as long as it took for them to hook my tv up for me. I do not know how I would have ever had it mounted without them doing the mounting. The installers were very courteous and helpful. It was a difficult task but they had solutions.